Assistant Office Operations

AscensionIndianapolis, IN
Onsite

About The Position

This role is for an Assistant Office Operations position at St. Vincent Medical Group, within the OBGYN department. The position is full-time and operates on a day shift schedule. The role focuses on managing patient flow, handling financial and insurance matters, maintaining accurate documentation, and providing administrative support to ensure clinic efficiency.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
  • Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
  • Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
  • Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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