Office Manager

Planned Parenthood Southeast • Atlanta, GA

14d • Onsite

About The Position

The Office Manager is responsible for the day-to-day administration and operations of the headquarters office, maintaining an organized, professional, efficient, and welcoming environment for staff, visitors, vendors, and business partners. The role is the primary point of contact for office operations, facilities coordination, vendor management, mail and package handling, administrative support, and contract tracking, and leads provider credentialing activities. The Office Manager works with leadership, Finance, Human Resources, and Information Technology to support organizational operations and business continuity.

The position oversees workplace administration and facility coordination; business mail, shipping, and delivery processes; assigned financial and administrative processes; contract administration and vendor relations; and contractor and provider credentialing and compliance. It also serves as the headquarters emergency preparedness and evacuation coordinator. Other duties may be assigned by the Chief Operating Officer or designee.

Requirements

• Associate degree or equivalent work experience required.
• At least three years of progressively responsible customer service, administrative, office management, operations, or executive support experience.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to communicate effectively with multiple audiences and strong written, verbal, and interpersonal communication skills.
• Ability to work independently and as a team member, prioritize and manage multiple projects, and work with little direct supervision.
• Self-motivated, accurate, attentive to detail, and professional in appearance and attitude.
• Availability to work flexible hours, including weekends and evenings as required.
• Ability and willingness to travel within Georgia and Alabama.
• Reliable transportation for onsite and off-site work.
• If driving a personal vehicle for work, a valid Georgia driver license and current auto insurance meeting Georgia minimum requirements are required.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Manage day-to-day headquarters office operations and maintain an efficient, professional work environment.
• Serve as the primary liaison for visitors, vendors, contractors, and business partners; address inquiries, resolve issues, and coordinate services.
• Evaluate and prioritize incoming communications and requests, routing matters to appropriate departments and leaders.
• Coordinate meeting logistics, facility scheduling, and space utilization.
• Assess workplace operational needs and implement solutions; monitor office equipment, technology resources, and workplace services, coordinating corrective actions with IT, Facilities, and vendors.
• Manage relationships with building management, service providers, and contractors.
• Coordinate office space planning, workplace transitions, and facility improvement initiatives; assess operations and recommend process improvements.
• Coordinate headquarters emergency preparedness and evacuation readiness in accordance with organizational safety protocols.
• Administer mail, shipping, and delivery operations, including tracking high-priority deliveries, confidential documents, and accountable mail; maintain related controls and records.
• Administer assigned financial and administrative processes in accordance with policies, internal controls, and regulatory requirements.
• Review, reconcile, and validate corporate credit card expenses; resolve discrepancies and communicate recommendations or corrective actions.
• Partner with Finance and department leaders on vendor onboarding, contract administration, procurement documentation, and business transactions.
• Maintain financial and administrative records for data integrity, audit readiness, and record-retention compliance.
• Administer the contract management program; track documentation, approvals, execution, lifecycles, risks, renewals, and vendor obligations.
• Coordinate contract matters among department leaders, legal representatives, vendors, and business partners; develop and maintain contract procedures, records, and reporting.
• Coordinate vendor reviews and onboarding to ensure compliance with organizational standards and business requirements.
• Administer contractor and provider credentialing programs and coordinate onboarding, documentation review, and administrative approvals.
• Serve as liaison with credentialing vendors and external partners, resolving issues and facilitating timely credentialing.
• Monitor credentialing status, expiration dates, regulatory requirements, and renewals; identify documentation gaps and compliance risks and recommend corrective actions.
• Collaborate with leadership, HR, IT, Finance, and operational departments on contractor compliance and credentialing administration; maintain tracking systems, reporting tools, and procedures.
• Perform other duties as assigned by the Chief Operating Officer or designee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree