Office Manager

A & L RV Sales•Johnson City, TN

About The Position

The Office Manager supports the efficient operation of the dealership by handling sales funding paperwork, cash receipts, dealership inventory records, payroll and human resources paperwork, vendor invoices, and title work. The role prepares reports and schedules for the Area Controller, corporate office, or General Manager, maintains accurate records and compliance with applicable policies, and provides customer service while maintaining vendor and customer relationships.

Requirements

Experience in tag and title is required.
Excellent knowledge of computer software applications for calendars, word processing, and spreadsheets, including MS Outlook, Word, Excel, Access, and PowerPoint.
Strong attention to detail when composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
High-level interpersonal skills to resolve accounts payable issues.
Ability to handle sensitive and confidential information and situations.
Demonstrated poise, tact, and diplomacy.
Strong written and verbal communication skills.
Ability to interact and communicate with individuals at all levels of the organization.
Knowledge of office administrative procedures and the use and operation of standard office equipment.
Ability to work in a fast-paced environment and manage multiple competing tasks and demands.
Ability to hold up to 25 lbs and/or move up to 50 lbs with assistive devices.

Nice To Haves

Knowledge of auto dealership accounting systems such as IDS, ADP, or Reynolds & Reynolds is strongly desired.

Responsibilities

Break down, post, and submit funding paperwork for all sales transactions.
Process and post cash receipts, credit card payments, scanned checks, and ACH payments.
Maintain dealership inventory, including stocking in new and used inventory, intercompany transfers, and monthly floor plan audits.
Process and facilitate payroll and human resources paperwork for submission to the corporate office.
Sort, review, and post vendor invoices and credit card transactions using correct general ledger coding.
Perform or oversee title work processes and procedures, including MSOs, POAs, related documentation and fees, and sales tax submissions.
Prepare and provide reports, schedules, or requested information promptly to the Area Controller, corporate office, or General Manager.
Assist the General Manager in operating an efficient, organized dealership.
Maintain high standards of accuracy and ensure compliance with company and other applicable policies and procedures.
Provide excellent customer service and maintain vendor and customer relationships.