Office Manager

Brightli • Sterling, MO

1d • Onsite

About The Position

Are you an organized, detail-oriented professional who enjoys creating efficient systems and supporting a mission-driven team? Join our compassionate and collaborative organization as an Office Manager, where you'll play a key role in helping ensure individuals receive the support and services they need. This position offers the opportunity to make a meaningful difference, work alongside dedicated professionals, utilize your leadership and administrative talents, build strong relationships across departments, and contribute to a positive workplace culture. We are seeking someone with excellent communication skills, strong organizational abilities, attention to detail, and a passion for supporting others. The Office Manager is responsible for developing and maintaining efficient office operations, ensuring accurate records and documentation, coordinating administrative processes, supporting clinical and leadership teams, and helping create an organized and welcoming environment for team members and persons served. This position serves as a central resource for office administration, intake coordination, data management, and departmental support.

Requirements

• Bachelor’s degree from an accredited college or university in Business Management, Business Administration, Health Management, or a closely related field; OR High school diploma or equivalent with a minimum of four (4) years of experience in office administration, office management, or related administrative functions.
• Excellent verbal and written communication skills.
• Ability to prioritize responsibilities, manage multiple tasks simultaneously, and meet deadlines.
• Advanced computer proficiency , including Microsoft Word and Excel.
• Knowledge of confidentiality requirements related to mental health and substance use treatment services.
• Strong understanding of organizational policies, procedures, and program operations.
• Exceptional attention to detail and accuracy.
• Current driver’s license, acceptable driving record, and current auto insurance required.
• Successful completion of background screenings, including criminal record, driving record, abuse/neglect, and fingerprint checks.

Responsibilities

• Coordinate office operations to maintain an efficient, organized, and professional work environment.
• Facilitate screening activities by phone and in person to assist individuals seeking services.
• Complete intake documentation, including demographic, release of information, and financial verification paperwork.
• Support hiring managers with onboarding activities and new team member administrative processes.
• Coordinate admissions, transfers, and discharges with billing and clinical teams to ensure timely completion.
• Provide administrative support to clinical staff through preparation of correspondence, forms, reports, and summaries.
• Maintain census information and related program records.
• Conduct chart reviews, assist with filing functions, compile records, and prepare charts as needed.
• Review and submit group logs and related documentation within established timeframes.
• Foster positive and professional relationships with referral sources, clients, team members, and community partners.
• Supervise team members and provide leadership support when assigned.
• Perform additional duties as assigned.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• health, dental, vision, retirement, life, & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level