Office Manager

RoslinCT US•Hopkinton, MA

20d•$60,000 - $85,000•Onsite

About The Position

The Office Manager will be based at RoslinCT’s Hopkinton, Massachusetts office and provide support to the senior leadership team and broader site team. This role oversees daily administrative operations to ensure the office runs efficiently, safely, and professionally. It combines administrative expertise, operational coordination, and communication to support staff, streamline processes, and maintain a productive work environment. The position includes coordinating leadership schedules, meetings, travel, and documentation; supporting employee onboarding and engagement activities; maintaining policy and documentation compliance; and coordinating with executive assistants in Edinburgh and London. The Office Manager also organizes meetings and conferences, manages office supplies and shared spaces, submits Facilities and IT requests, and assesses team needs to recommend effective solutions. This is a fully onsite position in a standard office environment, with regular in-person presence required. Professional attire and demeanor are expected. Occasional early mornings or evenings may be required for events or meetings, and the role may involve occasional lifting of up to 20–25 pounds.

Requirements

Bachelor’s degree in communications, business management, human resources, or a related discipline.
At least 5 years of relevant experience.
At least 5 years of administrative support experience for senior-level management.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Strong attention to detail.
Ability to work in a fast-paced environment and manage multiple competing tasks and demands simultaneously.
Strong interpersonal skills, including poise, tact, and diplomacy.
Ability to handle confidential information and issues effectively without breaching confidentiality.
Highly organized work style that supports timely execution of tasks.
Focus on accuracy.
Effective problem-solving capabilities.
Strong oral and written communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and exercise sound judgment.

Nice To Haves

Experience working in a CDMO or life sciences environment.
Experience with expense reporting systems or software.

Responsibilities

Greet and process visitors, and track and ensure compliance with the RoslinCT Visitor policy and procedures.
Provide administrative support to leadership, including calendar management, meeting coordination, and document preparation, while maintaining confidentiality.
Manage schedules, schedule meetings, and arrange travel for supported department members, visitors, partners, and vendors as needed.
Coordinate with executive assistants in Edinburgh and London to support executive scheduling, information flow, and operational alignment across time zones.
Support People & Culture with new-hire orientations, training, events, and other employee engagement activities.
Maintain compliance with company policies and ensure department-related vendor and legal documentation is filed appropriately.
Provide guidance, as needed, to team members regardless of reporting structure.
Arrange onsite and off-site meetings and ensure conference registration, hotel, and travel arrangements are completed.
Coordinate internal, external, and vendor-related meetings; book conference rooms, arrange catering, and compile meeting materials.
Provide telephone support and manage copying, file development, and file maintenance.
Monitor inventory and order and stock office supplies for the onsite team.
Keep conference rooms, client offices, and kitchens neat and tidy.
Submit Facilities and IT requests as needed.
Assess team needs and suggest effective solutions.
Perform other duties as assigned.