Office Manager - FT

Stine Home & Yard • Broussard, LA

2d

About The Position

The Office Manager is a leadership role responsible for guiding office and front-end personnel and keeping daily store operations running smoothly. The role supports the company mission through management of office supplies and equipment, human resources and accounts receivable support, customer service, and direct oversight of house account collections. The Office Manager works with customers, store staff, and management to maintain a professional, welcoming environment, exercising independent judgment to motivate employees, solve problems, and provide service.

The position includes hiring, onboarding, training, scheduling, and evaluating office and cashier staff; supporting cashiers and phone coverage; addressing customer concerns; managing daily financial tasks, deposits, reports, reconciliations, payments, and collections; and maintaining employee records, timekeeping, and compliance documentation. The role reports to the Store Manager and supervises cashier, head cashier, credit clerk, office assistant, custodian, and other personnel classified in the store office area. It is a full-time, exempt (salary) position in an indoor, climate-controlled office, with occasional outdoor work as business needs require.

Requirements

• At least 3 years of prior office support and management experience.
• High school diploma or GED.
• Ability to effectively supervise, guide, and support office personnel.
• Ability to manage multiple projects, changing priorities, and tight deadlines.
• Clear verbal and written communication skills, in person and over the phone.
• Ability to maintain strict confidentiality and exercise sound judgment in personnel and administrative matters.
• Strong organizational skills and attention to detail.
• Ability to sit or stand for long periods and lift up to 20 pounds unassisted.
• Valid driver's license.

Nice To Haves

• Prior experience in a similar retail office position.
• Working knowledge of general bookkeeping processes.
• Experience with Microsoft and Google Suites.

Responsibilities

• Interview, onboard, orient, train, and evaluate office and cashier staff.
• Oversee staff daily work, scheduling, and corrective actions.
• Lead office meetings to share corporate updates.
• Assist cashiers with transactions and provide phone coverage.
• Handle customer concerns to support excellent service.
• Order office materials, tools, and uniforms.
• Manage daily financial tasks and nightly deposits.
• Run end-of-day reports and review cash variances.
• Process month-end reconciliations and adjustments, and balance the checkbook.
• Process payments and oversee customer collections.
• Coordinate register change orders and bank pickups.
• Maintain employee information in the HRIS system.
• Review and edit staff timekeeping records.
• Coordinate employee leaves, accommodations, and violations with HR.
• Maintain OSHA logs, safety files, and PCI compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED