Office Manager - FT

Stine • Broussard, LA

3d • Onsite

About The Position

The Office Manager is a leadership role responsible for guiding office and front-end personnel and keeping store office operations running smoothly. The position supports the company mission by managing supplies and equipment, providing HR and accounts receivable support, collaborating with customers, store staff, and management, and overseeing house account collections. It requires independent judgment to motivate employees, solve problems, and provide strong customer service.

The Office Manager hires, trains, schedules, and evaluates office and cashier staff; supports daily customer-service and cash-handling operations; manages financial reporting, reconciliations, payments, collections, and bank logistics; and maintains employee records, timekeeping, safety documentation, and compliance processes. The role reports to the Store Manager and supervises cashier, head cashier, credit clerk, office assistant, custodian, and other personnel classified in the store office area.

The work is primarily in an indoor, climate-controlled office environment, with occasional outdoor work required based on business needs. The position is exempt and salaried.

Requirements

• At least 3 years of prior office support and management experience.
• High school diploma or GED.
• Ability to effectively supervise, guide, and support office personnel.
• Ability to manage multiple projects, changing priorities, and tight deadlines.
• Clear verbal and written communication skills, in person and over the phone.
• Ability to maintain strict confidentiality and exercise sound judgment in personnel and administrative matters.
• Strong organizational skills and attention to detail.
• Ability to sit or stand for long periods and lift up to 20 pounds unassisted.
• Valid driver’s license.

Nice To Haves

• Prior experience in a similar retail office position.
• Working knowledge of general bookkeeping processes.
• Experience with Microsoft and Google Suites.

Responsibilities

• Interview, onboard, orient, train, and evaluate office and cashier staff.
• Oversee staff members’ daily work, scheduling, and corrective actions.
• Lead office meetings to share corporate updates.
• Assist cashiers with transactions and phone coverage.
• Handle customer concerns to ensure good service.
• Order office materials, tools, and uniforms.
• Manage daily financial tasks and nightly deposits.
• Run end-of-day reports and check cash variances.
• Process reconciliations and adjustments and balance checkbooks at month-end.
• Process payments and oversee customer collections.
• Coordinate register change orders and bank pickups.
• Maintain employee information in the HRIS system.
• Review and edit staff timekeeping records.
• Coordinate with HR regarding employee leaves, accommodations, and violations.
• Maintain OSHA logs, safety files, and PCI compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED