Office Manager

Eskaton Careers•Susanville, CA

17h•Onsite

About The Position

As a nonprofit leader in aging, Eskaton helps people live well, longer — with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home. We Invest in You (Because You Invest in Others) We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future. That’s why we offer: Financial Security: Competitive pay and a 401K matching program to help you plan for your own future. Total Wellbeing: Comprehensive benefits that support your physical and mental health. A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued. Our DNA (Core Values) We’re looking for people who align with our mission and want to grow with us: Welcoming: You’re a natural at creating warmth and a sense of belonging for everyone you meet. Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike. Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative. Growth: You’re a lifelong learner who seeks consistent improvement and sustainable growth. Position Summary: This position requires a strong support role for the housing administrator by performing a wide variety of duties: Coordinating and managing activities, managing annual recertifications, telephone, record-keeping, tenant and applicant correspondence, visitor control, assisting in management issues, customer service, rental information, and various duties involving close interaction with tenants, maintenance, janitorial, and the administrator.

Requirements

Ability to understand and implement written and verbal instructions.
Computer, organizational and typing skills preferred.
Experience with HUD 202/8 housing program.
Must know and understand the capabilities of the elderly population.
Must represent the Manor both in person and by telephone in a positive, friendly manner.

Nice To Haves

College degree preferred, or applicable work experience.
Experience with seniors preferable.

Responsibilities

Serves as a support person for the administrator.
Manages monthly recertifications, collecting and processing data.
Manages tenant rents and completes monthly rent receipts.
Initiates and coordinates resident activities.
Maintains master and office calendars with respect to activities and scheduling.
Coordinates monthly unit inspections.
Maintains general, tenant, and unit files.
Maintains current resident logs, lists, and other data regarding resident and unit status.
Assists in most aspects of move-ins and move-outs.
Keeps track of hospitalizations and tenant log-out lists.
Has the authority to purchase and stock supplies for the office and any activities.
Serves as custodian of the petty cash fund and maintains confidential records in good order.
Writes monthly newsletter and handles distribution.
Runs necessary errands.
Operates a computer and the necessary computer programs.
Types documents as prepared by the administrator.
Prepares documents as needed.
Coordinates printing and duplicating services.
Attends and participates in monthly resident council meetings.
Completes other duties as assigned by the administrator.