Office Manager

The Doughnut Peddler•Chandler, AZ

6d•$48,000 - $52,000•Onsite

About The Position

TDP Bakery is seeking an Office Manager for their Chandler, Arizona location. This role serves as the primary point of contact for calls, emails, and visitors, ensuring smooth front office operations. The Office Manager will maintain accurate employee and operational records and act as a key administrative partner to the General Manager, Human Resources, and Operations teams. This position is crucial for maintaining organization, consistency, confidentiality, and employee support within a fast-paced production environment. Bilingual proficiency in English/Spanish is a requirement.

Requirements

High school diploma or equivalent
Minimum of 3 years of administrative or office management experience.
Minimum of 3 years of customer service experience.
Bilingual (English/Spanish) required
Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Associate’s degree preferred
Experience in a manufacturing or production environment.
Experience with HRIS or HCM systems (ADP Workforce Now preferred).

Responsibilities

Handle incoming calls, emails, mail, visitors, and general inquiries in a timely and professional manner.
Maintain organized filing systems, records, and administrative documentation.
Manage office equipment, systems, and supply inventory to support daily operations.
Oversee ordering and tracking of office, sanitation, bakery shoes for crews' program, and uniform supplies.
Support daily inventory data entry and reporting for production planning, including entering packing slips and matching them to invoices.
Compile and analyze data and reports as requested by leadership.
Oversee food handler card tracking and compliance, where applicable.
Manage key card access, activations, terminations, and access levels.
Maintain confidential employee files and sensitive company information.
Ensure onboarding and rehire processes are completed accurately and on time, including I-9 and E-Verify requirements in HCM (ADP).
Partner with the Bakery General Manager and Human Resources on recruiting and staffing activities.
Coordinate candidate communications, pre-screens, and interview scheduling.
Support HR processes including benefits enrollment, reporting, and administrative documentation.
Serve as a local administrative resource for employee questions, escalating issues to Human Resources as appropriate.
Lead planning and coordination of bakery employee events, communications, and engagement activities.