Office Manager - Dallas

The Enrichery • Highland Park, TX

1d • Onsite

About The Position

The Enrichery is opening its first Dallas location in January 2027 and is seeking a founding Office Manager to help build it from the ground up. This role will be instrumental in shaping the culture, systems, and standard of care for families. The company has a proven track record in Houston since 2015, recognized by Inc. 5000 and the Houston Chronicle Top Workplace. The ideal candidate thrives on structure, builds strong relationships with families, and excels at handling details.

Requirements

• Warm and welcoming demeanor, with enjoyment in interacting with people and providing care.
• Structured and process-driven approach, with an appreciation for clear guidelines and a pride in following and improving procedures.
• Meticulous attention to detail, with the ability to identify and resolve minor issues before they escalate.
• Calm and consistent service approach, demonstrating reliability, professionalism, and a focus on high-quality experience.
• Thorough and dependable communication skills, including clear and professional communication, active listening, and follow-through on commitments.
• Ability to remain steady under pressure and methodically adjust to shifting priorities while maintaining systems.
• Community-connected and locally informed, with familiarity with the Dallas area, school districts, and the families served.
• Strong working knowledge of Google Suite.
• Comfortable navigating difficult client situations with patience and professionalism.
• Solution-oriented approach to unexpected challenges.

Nice To Haves

• Familiarity with CRM software is a plus.

Responsibilities

• Serve as a steady, welcoming presence, greeting parents and students warmly and ensuring all interactions reflect the company's standards of care and professionalism.
• Manage Academic Coach and client session schedules accurately through the Enrichery portal.
• Support the Location Director with administrative tasks, including scheduling, client follow-ups, and developing/maintaining checklists and operational procedures.
• Maintain a clean, organized, and well-stocked office environment with clear systems.
• Assist with onboarding and offboarding employees to ensure smooth transitions.
• Handle office logistics, including running errands, managing supplies, coordinating deliveries and vendors, and assembling office furniture for the new Dallas location.
• Represent The Enrichery in the community by assisting the Location Director at marketing and local community events.
• Create and assemble marketing baskets and materials to support community relationships and local outreach.
• Perform other duties as assigned.

Benefits

• Paid holidays (10 days off for Christmas, birthday off, 2 days for spring break in March, 3 days at Thanksgiving, and July 4th)
• 80 hours of Paid Time Off
• Health, Vision, Dental, and short-term disability insurance
• Employee discount on Enrichery services
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed