Office Manager

Pinnacle Treatment Centers • Pulaski, VA

19h • Onsite

About The Position

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As an Office Manager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses.

Requirements

• High school diploma or equivalent
• Two (2) year experience in an office setting
• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier.
• Localized travel up to 10% may be required.

Nice To Haves

• Undergraduate degree
• Five (5) years of professional office management experience
• Experience in medical field a plus

Responsibilities

• Provide guidance, training, and evaluation of clerical team.
• Manage clerical team schedule.
• Responsible for Medicaid/Medicare eligibility verification and tracking
• Manage supply orders.
• Responsible for cash collection and daily balancing
• Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable/Accounts payable/deposits.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Benefits

• 18 days PTO
• 401k with company match
• Company sponsored ongoing training and certification opportunities
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Early hours to support work/life balance
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees