AMS Office Manager

Advanced Management Group•Las Vegas, NV

10d•$55,000 - $65,000

About The Position

The Roving Office Manager supports the operations of the Roving Maintenance Division and works closely with the Roving Director and Maintenance team. The role assists with daily dispatch and reconciliation of customer work assignments and invoicing. It requires effective internal and external communication, strong technician and vendor-partner relations, and organized data administration. The position handles a broad range of administrative tasks, and other duties may be assigned.

Requirements

One to three years of experience in an administrative role.
Strong perseverance in a fast-paced environment.
Continued excellence in customer service.
Positive attitude and excellent problem-solving ability.
Experience managing and organizing data.
Exceptional communication skills and professional verbal and written communication.
Solid working knowledge of computer and mobile programs and software.
Ability to analyze large amounts of data and compile detailed reports.
Sound independent judgment.
Attention to detail, organizational, time-management, and problem-solving skills.
Basic math skills and ability to analyze figures.
Knowledge of accounting principles.
Ability to multitask, prioritize, and stay organized.

Nice To Haves

Bilingual Spanish skills, preferably.
Dispatch experience in the service industry.

Responsibilities

Perform service call intake and create work orders.
Dispatch technicians.
Update schedules with clients and technicians.
Collect and reconcile completed project information.
Complete department invoicing for completed projects.
Complete department credit card reconciliation.
Oversee technician time and attendance.
Assist with front desk coverage as needed.
Help coordinate meetings.
Manage multiple projects and complete weekly reports.
Support the operations of the Roving Maintenance Division through effective communication, technician and vendor-partner relations, and data administration.