Bilingual Preschool Office Manager Heights (Spanish/English)

Kido USA•Houston, TX

About The Position

Kido is seeking a friendly, organized, and outgoing Office Manager to support family engagement and enrollment at Kido Heights in Houston, Texas. This role is more than an administrative position: the Office Manager serves as the face of the school and helps prospective families learn about Kido, feel welcomed, and move through the enrollment process. The position also supports relationships with enrolled families, school marketing and community outreach, and the school's administrative operations. The Office Manager welcomes prospective families, leads school tours, answers questions about the school's programs and operations, follows up after tours, and tracks enrollment activity. The role also helps coordinate marketing and sales events, builds community connections, communicates with parents, and maintains complete, accurate enrollment records in line with state licensing and regulatory requirements. Applicants must have a high school diploma or GED, be at least 18 years old, and be fluent in reading, writing, and speaking both Spanish and English. Experience in childcare, education, admissions, customer service, sales, or marketing is a plus. The successful candidate is expected to undergo an enhanced fingerprint-based background check.

Requirements

High school diploma or GED.
At least 18 years of age.
Fluent in reading, writing, and speaking both Spanish and English.
Strong communication and relationship-building skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities while maintaining a positive, professional, and welcoming attitude.
Strong follow-through and accountability for meeting enrollment goals.
Comfort leading tours, following up with prospective families, and asking for enrollment.
Passion for early childhood education and building a strong school community.
Expected to undergo an enhanced fingerprint-based background check.

Nice To Haves

Previous experience in childcare, education, admissions, customer service, sales, or marketing.

Responsibilities

Serve as the first point of contact for prospective families and create a warm, welcoming experience.
Lead informative school tours that showcase classrooms, curriculum, teachers, programs, and the Kido experience.
Manage the enrollment journey from initial inquiry through enrollment, including consistent follow-up after tours.
Build relationships with prospective parents, answer questions, address concerns, and help families make informed enrollment decisions.
Track and report weekly enrollment activity, including inquiries, tours, follow-ups, and completed enrollments.
Take ownership of enrollment goals and identify opportunities to increase enrollment.
Plan, coordinate, and execute school marketing and sales events, including prospective family follow-up.
Support local marketing initiatives and community outreach to increase awareness of Kido.
Build connections with local families and businesses that encourage referrals and positive word of mouth.
Build positive, lasting relationships with enrolled families, children, and staff.
Communicate regularly with parents in person and through messaging, sharing updates, photos, and special moments about children's days and development.
Respond promptly and professionally to parent and staff questions, requests, and needs.
Learn school operations, programs, policies, curriculum, and daily routines to communicate them confidently to prospective and current families.
Collect and organize required enrollment paperwork for new children.
Ensure student files are complete, accurate, and compliant with state licensing and regulatory requirements.
Maintain organized enrollment records and support the school's administrative needs.
Manage multiple priorities in a fast-paced environment while keeping family satisfaction and enrollment priorities at the forefront.