Office Manager - Optical Management Required

Clarkson Eyecare • Middletown, NJ

11h • Onsite

About The Position

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. This role is responsible for the overall sales and profitability of an office location. The manager will oversee all operations of the location, including team member support, merchandising, inventory management, training, and safety. They will execute the Total Patient Experience (TPE) to drive revenue and profitability, exercising independent judgment and discretion in managing the overall performance of the entire retail operation. A Licensed Office Manager will be required to possess a State Optician’s License for states where mandated by the company.

Requirements

• Mangement experience required
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.
• HSD or GED
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Possess a State Optician’s License for states where required by the company (for Licensed Office Manager)

Nice To Haves

• Industry related experience will be beneficial.
• ABO, NCLE, LDO could be preferred

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees