Project Management Office Manager

Bank of Guam•Hagåtña, GU

2d•$83,667 - $103,716•Onsite

About The Position

The Project Management Office (PMO) Manager works closely with Senior Management to manage and prioritize the enterprise project portfolio and related project management functions. This role ensures the ongoing improvement and maintenance of the Bank’s project management policies and procedures, strengthens relationships between the PMO and business units, and serves as a resource for project management and business analysis expertise to support high-quality project delivery. In addition to overseeing the department, the PMO Manager may also serve as Project Manager for assigned projects.

Requirements

High Initiative – Self-starter, highly motivated, and determined to succeed. You often go above and beyond and do not wait to be told what to do next
Flawless Execution – Meets deadlines, exceeds goals and expectations and consistently delivers projects and tasks on time, if not sooner
Past Success – You have a proven track record, a top-achiever, with the confidence to tackle even the biggest challenge
Solution Architect – Demonstrates superior collaboration skills and techniques to define alternate solutions, resolve conflicts, and create lasting, productive partnerships with business leaders
Industry Expert – You possess expert-level project management knowledge and the skills and abilities of an industry-agnostic portfolio manager with deep knowledge of project management principles and how to effectively apply them
Adaptability – You are a change agent for all things new and innovative. You embrace an optimistic outlook when faced with environmental and cultural changes most especially when dealing with multigenerational audiences
Leadership – Cheer captain. You uplift and inspire others to succeed and follow through
Skilled Facilitator – Effectively facilitates project and enterprise-level meetings by delivering engaging, informative, well-organized presentations
Bachelor’s degree from a U.S. accredited educational institution in a banking-related field and five (5) years of work experience in banking, customer service, Information Technology (IT) or related industry, OR; High School Diploma (or equivalent) and ten (10) years of experience in banking, customer service, IT or related industry
Minimum of five (5) years of experience as a Project Manager or related work in the project management field
A history of proven success delivering complex or strategic enterprise-level projects
Project Management Professional (PMP) Certification required, or as a condition of employment to be satisfied within six months of hire
Proficiency using Microsoft Project and Office productivity suite software required
Must be able to operate basic office equipment (PC, typewriter, fax, copier and telephone) as well as new and emerging technology, including but not limited to smart phones, tablet devices, digital signage and monitors.
Must be proficient in Microsoft Office.

Nice To Haves

Program Management Professional (PgMP)® or Portfolio Management Professional (PfPM)® highly preferred
Experience in organizational change management highly preferred
Experience in Information Technology principles and concepts highly preferred
Experience in data analytics and/or business analysis preferred

Responsibilities

Fulfills the duties of a Project Manager for assigned projects
Manages vendor relationships, including PMaaS and project management resources, to support delivery capacity, coordination, and performance expectations
Identifies opportunities for training, professional development, and career advancement within the department
Evaluates project deliverables for quality, completeness, and alignment with expectations
Leads post-project review to share lessons learned and best practices
Proactively role model our bank brand personalities and build meaningful connections with employees, customers and vendors.
Leads by example and pursue excellence in all aspects of business
Leads the development and improvement of tools for managing work and tracking project status
Performs annual budgeting and expense tracking for the department
Assists with the development and reporting of enterprise strategic objectives and related strategic action plans
Manages project pipeline budgets and forecasts to align with organizational strategy and enterprise priorities
Ensures that the project pipeline and resource assignments are aligned with priorities set by Executive Management
Delivers assigned projects on time, within budget and with high quality
Oversees project and PMO audits to strengthen governance, compliance, accountability, and continuous improvement.