Office Manager - option for Full or Part-time

Handyman Connection - South Shore Boston, MAHanover, MA
$24 - $28Onsite

About The Position

Handyman Connection is looking for an Office Manager to help run the day-to-day operations of our local business. This is a hands-on position. You'll work closely with the owner, our craftsmen, customers, and office staff to keep jobs moving, schedules full, and customers taken care of. We're looking for someone who is organized, dependable, good with people, and comfortable making decisions. Home service or construction experience is very helpful, but it's not required. What matters most is that you take ownership of your work and don't need someone standing over your shoulder to get things done.

Requirements

  • Organized and good at keeping track of details
  • Communicate well with different types of people
  • Comfortable talking with customers on the phone
  • Comfortable working with numbers and basic business reports
  • Enjoy solving problems and take responsibility for results
  • Want to learn more about how a business actually operates

Nice To Haves

  • Home service or construction experience
  • Office management experience
  • Dispatching or scheduling experience
  • Experience in home services
  • Construction or remodeling experience
  • Property management experience
  • Experience in a busy service business where schedules change, customers need answers, and several things are happening at once

Responsibilities

  • Managing the daily schedule and coordinating jobs with our craftsmen
  • Scheduling estimates and making sure we have enough opportunities on the calendar
  • Following up with customers on estimates and open projects
  • Keeping an eye on booked work and upcoming revenue
  • Assist the craftsmen in placing / tracking large material orders
  • Working with craftsmen when schedules change or job issues come up
  • Making sure customers are kept informed throughout the project
  • Reviewing completed jobs and watching labor, material costs, and job profitability
  • Pick up the phone, solve the problem, and keep things moving.

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Competitive pay
  • Performance-based bonus opportunities
  • Training and ongoing coaching
  • A locally owned and operated business
  • Support from an established national brand
  • Opportunity to grow into greater responsibility
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