Office Manager

PRAIRIE VIEW INC • Newton, KS

8d • Onsite

About The Position

The Office Manager position in Newton, KS, requires a professional with strong leadership and organizational skills to oversee support staff and ensure efficient operations within a medical office or managed care/insurance environment. Key responsibilities include staff training, maintaining high standards of customer service, effective problem resolution, and upholding strict confidentiality. The role demands flexibility in scheduling, the ability to work independently, and a proactive approach to tasks. Candidates must also be able to meet specific physical demands and successfully pass required background checks.

Requirements

• High school diploma
• Minimum of two years’ supervisory experience
• Competency with computer-based healthcare administration systems
• Exceptional interpersonal skills for liaising with patients, clinicians and colleagues
• Excellent written and verbal communication skills
• Ability to demonstrate excellence in customer service, prompt follow-up and problem resolution
• Ability to supervise and motivate support staff to perform their duties efficiently
• Must be able to provide initial training for new support staff employees as well as on-going training as process enhancements are implemented
• Exceptional organizational skills to ensure that quality services are provided
• Must have ability to demonstrate high degree of confidentiality and professionalism in completion of all job functions
• Must have good supervisory and leadership skills
• Must have excellent collaboration skills
• Must be willing to have flexibility in schedule
• Must have ability to work independently, prioritize, and make decisions
• Must demonstrate initiative
• Must be able to bend, squat, kneel, pull, lift, and reach
• Must be able to sit and type at a computer a minimum of 4 hours a day
• Must be able to pass Kansas Bureau of Investigation Screen, Central Registry Screen, and DCF (Kansas Dept. for Children & Families, formerly SRS) background check

Nice To Haves

• B.S. degree in Healthcare Administration or Business
• Equivalent combination of education and associated work experience totaling five years
• Five years’ medical office or managed care/insurance experience

Responsibilities

• Supervise and motivate support staff to perform their duties efficiently
• Provide initial training for new support staff employees
• Provide on-going training as process enhancements are implemented
• Ensure quality services are provided through exceptional organizational skills
• Demonstrate excellence in customer service, prompt follow-up, and problem resolution
• Maintain a high degree of confidentiality and professionalism in all job functions
• Work independently, prioritize tasks, and make decisions
• Contribute to a positive work environment with coworkers and customers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees