Office Manager

BHDP Architecture•Cincinnati, OH

3h•Onsite

About The Position

At BHDP, we design innovative and inspiring solutions in architecture, interior design, and experiential graphic design to create more informed design solutions for our clients and communities. The Office Manager ensures BHDP’s offices operate smoothly and presents consistent, high-quality experience for employees, clients, and visitors. The role blends workplace operations, vendor/building coordination, and front-of-house leadership with firmwide support for key “people moments” (events, onboarding/offboarding logistics, and training program scheduling support).

Requirements

Detail oriented, organized, and thorough
Five years relevant work experience
Strong Microsoft Office product knowledge
High level of customer service and professionalism
Ability to handle multiple responsibilities and tasks
Strong verbal and written communication skills
High school diploma

Responsibilities

Owns the planning, coordination, and day-of execution for large-scale firm/office/ELT events (e.g., summer family event, holiday party, Design Tours, all-office lunches) across all offices, and with support from local resources.
Ensures events are on-brand, well-attended, run on time, and delivered within budget; captures feedback and improves future events.
Manage the firm events calendar capturing all office-wide engagements, ensuring that overlapping requests are addressed to allow for maximum employee participation.
Serves as the liaison between the firm and vendors/suppliers which provide services across locations, managing contracts and communication with employees. (e.g. Travel, branded merchandise, Shipping providers, Office Suppliers, etc.)
Assess office needs across the firm, looking for opportunities which enhance employee experience or maximize efficiencies across locations.
Owns the procurement, inventory management, and daily operating rhythm of the office: supplies, food/beverage program, deliveries, and coordination with building/maintenance resources.
Serve as the liaison with the landlords and building managers to coordinate maintenance needs, emergency service planning, building parking, and general building updates.
Responsible for coordinating and scheduling candidate interviews in partnership with the Recruiting team.
Coordinate candidate travel and hotel arrangements for interviews as needed.
Supports employee onboarding and offboarding processes ensuring first day and last day logistics, equipment, building and parking access are accounted for.
Provides scheduling and programming logistics in support of the firm’s Learning & Development efforts (calendars, rooms, invites, materials, catering, attendance tracking, and certifications as needed).
Owns the “first impression” experience at the main entrance: greeting and welcoming clients, candidates, and vendors; ensuring conference rooms and hospitality are ready; coordinating with hosts for seamless arrival/departure.
Maintains a consistently professional, warm, and well-run environment.