Office Manager - Hart School

James Madison University • Harrisonburg, VA

4d • Onsite

About The Position

The Hart School of Hospitality, Sport, & Recreation Management at James Madison University is seeking a full-time administrative professional to provide administrative support. The Administrative Assistant represents James Madison University in all interactions and must exhibit high standards of professionalism and customer service. The Hart School is an affiliate academic unit in the College of Business. The Hart School serves approximately 1,000 students in both Sport & Recreation Management and Hospitality Management along with a Sport & Recreation Leadership program with more than 40 students at the Master’s level. Our mission is to engage in transformational education through innovative teaching, scholarship, and commitment to diversity and inclusion.

Requirements

• Excellent communication skills with the ability to interact effectively and professionally with multiple customer bases in person, over the phone and via email.
• Must be self-directed and able to complete multiple projects with limited supervision.
• Ability to work independently as well as part of a team, including the ability to interact easily with a variety of individuals.
• Good judgement and decision-making skills.
• Exceptional organization skills and ability to be flexible.
• Ability to balance, prioritize and complete multiple tasks with limited supervision.
• Exceptional attention to detail, accuracy, and ability to work in a fast-paced and multidimensional environment.
• Strong interpersonal and listening skills.
• Fluency in the Window computer operating environment and Microsoft Office Suite products, including the ability to create and manage Excel spreadsheets and knowledge of e-mail, scheduling and spreadsheets.
• Ability to manage the Academic Unit Head and Assistant Academic Unit Head calendar(s).
• Ability to demonstrate professionalism and maintain confidentiality.

Nice To Haves

• Previous related experience, preferably in a higher education setting or state agency in Virginia.
• Experience with the following PeopleSoft systems: Student Administration, EMS, eVA, Finance, Chrome River, SPCC and AiM or similar software.

Responsibilities

• Supervise and manage the operation of the school to include screening visitors, phone calls and emails and responding to routine inquiries
• Assist with inputting information into Scholarship Hub
• Keep school calendar and assist with the coordination of Hart School events
• Compose and edit relevant school communication to include emails, newsletters, etc.
• Take minutes at periodic faculty and committee meetings
• Maintain and assist with departmental reports, records and files
• Oversee and maintain Hart School reporting, including all accreditation reports
• Input academic schedules into Student Administration
• Manage Hart School State and Foundation accounts
• Provide procurement services via SPCC (Small Purchase Credit Card) and eVA (a web-based state-required procurement tool)
• Maintain department supply inventory when needed
• Oversee departmental mail and email and distribute appropriately
• Serve as the Hart School building coordinator
• Submit maintenance and key order requests when needed
• Reserve classroom space in event management software system (EMS) when needed
• Provide Graduate Assistant and Student Assistant scheduling, collect and verify timesheets, orient students upon hiring and provide oversight.
• Assist Professional Development and Employer Relations Coordinator with graduation events or other events as needed
• Communicate to students on behalf of the Hart School as appropriate
• Provide student overrides each academic semester as directed by the academic advisor.
• Perform other duties as assigned.

Benefits

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed