Office Manager

Guardian Restoration • Chicago, IL

10h • Onsite

About The Position

At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry, helping property owners rebuild their lives after devastating events like water, fire, and mold damage. Guardian is a high-growth, private equity–backed company expanding its business operations across the Midwest. We are building a national platform in the restoration and field services industry through focused acquisition and strong organic growth, combining local market expertise with national scale, systems, and discipline. We are committed to preserving the legacy of small and medium-sized businesses while accelerating their growth, bringing deep expertise and a hands-on approach to support our partners and expand the Guardian network.

We are looking for a highly organized, resourceful, and proactive Office Manager to help keep our teams running smoothly. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing people, process, and operational details, and takes pride in creating structure that helps the business scale. As Office Manager, you will play a central role in supporting day-to-day operations across payroll, employee administration, office coordination, customer support, and compliance. You will work closely with local leaders and regional partners to ensure critical business processes are completed accurately, on time, and with a high level of care. This is a great opportunity for someone who enjoys variety in their work, can shift priorities when needed, and wants to make a meaningful impact in a growing organization.

Requirements

• 3+ years of experience in office management, operations coordination, payroll administration, HR support, or a similar administrative role.
• Experience supporting multiple business functions, such as payroll, employee administration, customer service, and compliance.
• Working knowledge of payroll systems such as ADP; experience with Albi and exposure to Sage is a plus.
• Experience handling sensitive and confidential employee and business information with discretion.
• Strong administrative and organizational skills, with close attention to detail and follow-through.
• Comfortable working in a dynamic, fast-moving environment with evolving priorities.
• Proficiency in Microsoft Office, especially Excel, including the ability to work with data, reports, and pivot tables.
• Strong written and verbal communication skills.
• Ability to work effectively with managers, employees, customers, and cross-functional partners.

Nice To Haves

• Exceptional organization and the ability to manage multiple priorities without losing attention to detail.
• Strong sense of ownership and accountability for getting critical tasks completed accurately and on time.
• Adaptability and comfort navigating change in a growing, fast-paced business.
• A problem-solving mindset with the ability to anticipate needs and remove administrative roadblocks.
• Confidence working across payroll, operations, employee support, and compliance responsibilities.
• Strong judgment when handling confidential information and employee documentation.
• Customer-service orientation and a helpful, professional approach when supporting internal and external stakeholders.
• Ability to communicate clearly, build trust quickly, and collaborate effectively with different teams.
• Resourcefulness and willingness to step in wherever needed to support the business.
• A continuous improvement mindset, with an eye toward making processes more efficient as the business grows.

Responsibilities

• Own payroll processing activities and help ensure payroll data is accurate, complete, and submitted on schedule.
• Coordinate timecard review and approval processes with managers through ADP.
• Extract, review, and validate payroll-related data from internal systems, including making adjustments as needed.
• Submit payroll information in ADP, including applicable additional pay components.
• Support multiple payroll cycles across the business, including weekly and biweekly schedules.
• Manage key employee lifecycle administration processes, including onboarding and personnel file maintenance.
• Coordinate new hire setup, including offer letters, background checks, I-9s, tax forms, ADP setup, and IT coordination.
• Maintain organized and accurate employee records, including attendance, performance, and other employment documentation.
• Partner with business leaders and HR partners to support employee-related matters and day-to-day administrative needs.
• Serve as a front-line contact for office and customer support needs, including phones and routing requests to the appropriate teams.
• Assist with dispatch coordination and scheduling support for operations.
• Provide light accounts receivable and collections support.
• Support office and coordinator activities such as material ordering, work order coordination, and operational systems support.
• Help manage fleet-related administrative tasks and support safety-related programs.
• Maintain credentialing, certificates of insurance, licenses, and certifications to support business compliance requirements.
• Track and manage updates for contractor licenses, EPA, Lead Safe, and other required certifications.

Benefits

• Health, Dental, and Vision Insurance
• 401K Plan with company match
• Paid Time Off
• Competitive Compensation: A comprehensive package that includes health, vision, dental, and retirement plans to support your financial and personal well-being.
• Work-Life Balance: Hybrid work options designed to provide flexibility while fostering collaboration and connection with your team.
• Collaborative Culture: Be part of a mission-driven team that values innovation, teamwork, and meaningful impact.
• Professional Growth: Thrive in an entrepreneurial environment where you’ll take on diverse challenges, gain hands-on experience, and have opportunities to shape your role as the company grows.
• Supportive environment that fosters collaboration, innovation, and a strong commitment to your personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed