Office Manager - Elk Gove, IL

Medi-Weightloss•Elk Grove Village, IL
•$60,000 - $70,000

About The Position

Medi-Weightloss is hiring a sales-minded Office Manager to lead the day-to-day operations and growth of its Elk Grove clinic. The role owns clinic results across revenue, patient experience, and operations. The Office Manager leads and coaches administrative and clinical staff, grows patient enrollments and retention, and ensures the clinic runs effectively and in compliance with company protocols and healthcare regulations. Medical or healthcare experience is not required; training on the sales process, systems, and medical protocols is provided. Compensation is a $60,000–$70,000 base salary plus a performance bonus tied to clinic growth and sales goals, with potential advancement into senior leadership as the company expands.

Requirements

  • Sales-driven, with an enjoyment of closing, upselling, and meeting monthly goals.
  • Able to build trust quickly and guide people toward a decision.
  • Natural leadership ability and an interest in coaching and holding people accountable.
  • Highly organized and calm under pressure.
  • Customer-focused with strong communication skills.
  • Tech-savvy and quick to learn new systems.
  • Positive, driven, and reliable.

Nice To Haves

  • Experience in sales management, retail or hospitality management, fitness or wellness sales, membership or gym sales, spa or med spa management, office management, or customer service leadership.

Responsibilities

  • Drive revenue by converting leads into consultations and enrollments.
  • Lead patient consultations and present program options, packages, and add-on services.
  • Grow patient retention through renewals, follow-ups, and re-engagement of past patients.
  • Set and track monthly sales and conversion goals for yourself and the team.
  • Lead, coach, and motivate administrative and clinical staff, including coaching on sales and patient conversations.
  • Deliver an exceptional patient experience from the first call through ongoing visits.
  • Oversee daily operations, including scheduling, patient flow, records, and follow-up.
  • Manage billing, receivables, inventory, and basic financial processes.
  • Ensure compliance with Medi-Weightloss protocols and healthcare regulations.
  • Analyze reports and KPIs to improve clinic performance.
  • Build a positive, energetic, results-driven clinic culture.

Benefits

  • Performance bonus tied to clinic growth and sales goals.
  • Training and support on the company's sales process, systems, and medical protocols.
  • Opportunity for advancement into senior leadership roles as additional locations open.
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