Office Manager - Market Operations

JLL•Atlanta, GA

5d•Onsite

About The Position

Lead operations and office activity for JLL's Capital Markets group in the Atlanta and Nashville markets as Office Manager, Market Operations. You'll partner directly with Office Leadership to drive organizational effectiveness and team success. This senior leadership role combines people management, budget/P&L oversight, and strategic operational excellence while supervising support staff including Production Associates and the Graphic Design team. You'll play a critical role in supporting high-profile real estate deal processes, while overseeing internal recruiting and serving as a key business partner with Human Resources. This position offers the opportunity to impact Capital Markets operations at the executive level, ensuring seamless execution of complex transactions while maintaining the infrastructure that supports one of JLL's most dynamic business units.

Requirements

Bachelor's Degree or equivalent experience required
Minimum of 5 years' experience supporting Executives in senior-level roles
Strong communication skills, both written and verbal, with excellent spelling and organizational capabilities
Must be detail-oriented with ability to handle multiple tasks simultaneously in extremely fast-paced environment
Ability to work independently while maintaining collaborative team player attitude
Demonstrated ability to work under tight deadlines and adapt to changing priorities
Must be self-starter capable of working without day-to-day supervision
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Previous related experience in financial or real estate services industries
Intermediate working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint - Office 2010 version or higher)
Experience with budget management and expense analysis
Knowledge of real estate licensing requirements and continuing education processes
Experience coordinating with IT for equipment provisioning and system access management
Strong project management skills with ability to participate in key strategic initiatives
Flexibility to work overtime on short notice when business needs require

Responsibilities

Supervise and lead a team of support staff including Production Associates and Design team members for Capital Markets operations
Manage budget and operating expenses for team of employees while conducting detailed analysis of expenses by producer, client, and vendor
Oversee internal recruiting process and act as strategic business partner with Human Resources for the Capital Markets team
Manage report retrieval processes company sales system (Capforce)
Process Confidentiality Agreements and Listing Agreements while organizing real estate licensing and continuing education efforts
Maintain office filing systems, oversee off-site storage maintenance, and ensure compliance with file retention guidelines
Other duties as assigned