Manager, Market Operations

Carvana • South Windsor, CT

2d

About The Position

The Manager, Market Operations works in Carvana’s team-oriented, fast-paced Market Operations department. The role manages a broad range of operational activities, including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, community outreach, and mentoring and training programs. It calls for sound independent decision-making, flexibility, and the ability to take on additional responsibilities and manage multiple projects. The manager supports and develops team members and has a direct link to leadership at Carvana’s Phoenix home office.

Requirements

• Bachelor’s degree from an accredited undergraduate institution.
• At least five years of relevant experience in team leadership roles managing multiple employees.
• Experience handling logistics.
• Ability to operate effectively in ambiguous and changing situations.
• Ability to manage employee and customer interactions and make them rewarding for those involved.
• Willingness to take on new assignments and manage multiple tasks at once.
• Must be able to read, write, speak, and understand English.
• Ability to walk, stand, and sustain physical activity for extended periods of time (8+ hours).
• Ability to reach, twist, kneel, crouch, climb, balance, and squat.
• Ability to grasp, carry, lift, push, and pull items up to 50 pounds.
• Frequent driving requires excellent visual activity and manual dexterity.
• Ability to work in outdoor weather conditions.
• Ability to remain stationary for extended periods while driving, up to 3 hours at a time.
• Ability to communicate frequently with customers and exchange accurate information.

Nice To Haves

• Appreciation for differences of opinion.

Responsibilities

• Manage logistics and inventory quality.
• Manage scheduling and registration paperwork.
• Manage customer and employee experience.
• Coordinate community outreach.
• Mentor, train, and develop team members.
• Examine processes and develop creative solutions.
• Take on additional duties and assignments as needed while managing multiple projects.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and pet benefits.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotions from within and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager