Office Manager & Case Coordinator

Appalachian State University • Boone, NC

12d

About The Position

The Office of Access & Opportunity provides leadership to the University’s efforts to foster a welcoming and accessible environment. The office promotes opportunity in educational opportunity, programming, and employment and promotes an environment of respect while honoring civil rights for all members of the University community. The Equal Opportunity (EO) unit of Access & Opportunity strives to make Appalachian State University a discrimination-free, harassment-free environment for faculty, students and staff to work, live, and learn. EO oversees university equal opportunity policies, responds to complaints of discrimination & harassment based on protected status, conducts investigations, develops and delivers training and educational outreach to campus, as well as provides consultation to supervisors and managers regarding equal opportunity concerns and initiatives. The Case Coordinator & Office Manager serves as the central administrator for client file management. This position also serves as the office manager of office administration, file creation & management, departmental budgets, office database, processes, etc.

Requirements

• Bachelor’s degree; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Nice To Haves

• Three or more years of related office experience
• Experience working at a university and knowledge of policies and procedures relevant to the position
• Experience working in civil rights compliance
• Experience working with confidential information and/or compliance area
• Experience with Microsoft Office, Database management, Procurement Card credit card program, Banner programs, AIM , YoMart, and Degree Works
• Demonstrated ability to work in a high-volume environment with competing deadlines
• Experience creating, implementing, and conducting training and presentations.

Responsibilities

• Serves as the central administrator for client file management.
• Serves as the office manager of office administration, file creation & management, departmental budgets, office database, processes, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level