Case Coordinator
Griswold Home Care NJSCFL•Key West, FL
•Hybrid
About The Position
Our office team is looking for someone to join us to train as a Case Coordinator and help support our community in Key West. Case Coordinators are key personnel in the daily operations of a home care office. From answering phones to being in the field interacting with clients and referral sources, a Case Coordinator's scope of responsibility is varied, fast-paced, and rewarding. A mix of social services, operations, scheduling, and customer service are all parts of a Case Coordinator's exciting role.
Requirements
- Nurturing ability (caring, empathetic, compassionate)
- Articulate, with strong verbal and written skills and a pleasant phone manner
- High level of emotional intelligence
- Creative problem-solving skills
- Organized and detail-oriented; good documentation skills
Nice To Haves
- Spanish speaking is a plus!
Responsibilities
- Meeting with prospective clients
- Assisting with registering caregivers
- Getting to know caregivers registered with the office
- Matching clients to caregivers that meet their needs
- Completing customer service visits with clients
- Working as a team in an office environment.
Benefits
- Simple IRA benefits
- Monthly & Quarterly Bonus Plans
- Ongoing training
- EAP & Teladoc
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
