Office Generalist

UO HR Website•Eugene, OR

3d•Onsite

About The Position

The Office Generalist works in one of the College of Arts and Sciences’ Academic Support Units (ASUs) within the Division of Administrative Services. Serving as the ASU’s main receptionist and first point of contact, the position provides in-person logistical and operational support across Operations and Academic functional areas as directed by the Operations Manager. The role interacts with staff, faculty, students, and members of the public to route inquiries, share information, and address issues, applying standard procedures and unit policies and escalating matters to the Operations Manager when needed. The position supports ASU 2, which serves faculty and students in the natural and social sciences, including the departments and programs of Economics, Mathematics, Political Science, Sociology, and General Social Science. The work includes maintaining the front office, supervising student workers, coordinating deliveries and events, managing inventory, scheduling conference rooms, supporting communications, coordinating building maintenance, and handling other daily office operations.

Requirements

Two years of general clerical experience, including one year of typing, word processing, or other experience generating documents; or an Associate’s degree in Office Occupations or Office Technology; or graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology may substitute for required experience on a year-for-year basis.
Excellent organizational and time management skills, with attention to detail.
Effective communication skills.
Ability to work effectively with individuals from diverse backgrounds and support an inclusive and welcoming environment.
Ability to work independently and as part of a team, providing support where needed.
Proficiency with Microsoft Office 365 software.
Ability to learn new software.
Ability to understand and apply policies, procedures, rules, and/or regulations.
Ability to problem-solve and exercise sound judgment.

Nice To Haves

Experience in a college or university setting.
Experience with communications.
Experience with front office operations.
Experience supervising or functioning as a team lead.

Responsibilities

Serve as the ASU’s main receptionist and first point of contact.
Interact with staff, faculty, students, and members of the public to route inquiries, disseminate information, and address issues.
Apply standard operating procedures and unit policies to direct workflows and respond to requests, escalating matters to the Operations Manager when needed.
Supervise student workers.
Maintain the front office.
Coordinate deliveries.
Track supply and equipment inventories.
Schedule conference rooms.
Coordinate events.
Provide general communications support.
Coordinate building maintenance.
Perform other daily office operational tasks.