Office Generalist

CO-Energy • Boise, ID

1d • $23 - $26 • Onsite

About The Position

CO-Energy is seeking an Office Generalist to provide main office support at its Boise, Idaho branch. This position supports several areas of the business, including order processing, billing, and financial record keeping, and regularly serves internal and external customers to meet their needs and expectations.

The standard schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m. Duties include processing billing and invoices, creating sales orders and fuel transfers, maintaining customer accounts and interaction records, handling basic financial transactions, and providing administrative and clerical support. The Office Generalist also receives and distributes mail and deliveries, performs filing and record keeping, and backs up Customer Service Representatives by greeting customers, clients, and visitors in person and by phone.

Requirements

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficiency with Microsoft Office, including Excel and Word.
• Ability to operate basic office machines and technology, including personal computers, printers, copiers, telephones, and credit card machines.
• High school diploma or equivalent.
• At least one year of customer service and/or front office clerical experience.

Nice To Haves

• Experience in the fuel and/or transportation industries.
• At least three years of customer service and/or front office clerical experience.

Responsibilities

• Process billing and invoicing for customer accounts.
• Create and process sales orders and fuel transfers.
• Maintain customer accounts and records of customer interactions, including inquiries, account issues, and comments.
• Perform basic financial transactions and record keeping, including taking customer payments and preparing bank deposits.
• Receive mail, documents, packages, and courier deliveries, and deliver or distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and record keeping.
• Back up Customer Service Representatives by greeting customers, clients, and visitors in person and over the phone.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid time off (PTO).
• Paid holidays.
• 401(k) with company match.
• Employee discounts on fuel and other products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED