Office Generalist

University of Oregon•Eugene, OR

5d•$20 - $30•Onsite

About The Position

The Office Generalist serves in an Academic Support Unit within the College of Arts and Sciences Division of Administrative Services at the University of Oregon. As the ASU’s main receptionist and first point of contact, this position interacts with staff, faculty, students, and members of the public to route inquiries, share information, and address issues. Working closely with other staff and as directed by the Operations Manager, the Office Generalist provides in-person logistical support across operations and academic functions. The role applies standard operating procedures and unit policies to direct workflows and respond to requests, escalating matters to the Operations Manager when needed. The position is regular and ongoing, with a 1.0 FTE appointment.

Requirements

Two years of general clerical experience, including one year of typing, word processing, or other experience generating documents; or an associate degree in Office Occupations or Office Technology; or graduation from a private school of business with a certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology may substitute for the required experience on a year-for-year basis.
Excellent organizational and time-management skills, with attention to detail.
Effective communication skills.
Ability to work effectively with individuals from diverse backgrounds and support an inclusive and welcoming environment.
Ability to work independently and as part of a team, providing support where needed.
Proficiency with Microsoft Office 365 software.
Ability to learn new software.
Ability to understand and apply policies, procedures, rules, and regulations.
Ability to problem-solve and exercise sound judgment.

Nice To Haves

Experience in a college or university setting.
Experience with communications.
Experience with front office operations.
Experience supervising or functioning as a team lead.

Responsibilities

Serve as the main receptionist and first point of contact for the Academic Support Unit.
Route inquiries, disseminate information, and address issues raised by staff, faculty, students, and the public.
Supervise student workers.
Maintain the front office.
Coordinate deliveries.
Track supply and equipment inventories.
Schedule conference rooms.
Coordinate events.
Provide general communications support.
Coordinate building maintenance.
Perform daily office operational tasks and provide in-person logistical support across operations and academic functions.
Apply standard operating procedures and unit policies to direct workflows and respond to requests.
Escalate matters to the Operations Manager when needed.