Office CSR Assistant

Black Moose Chimney • Antrim, NH

6d • Onsite

About The Position

Do you enjoy solving puzzles, uncovering the real issue behind a question, and helping people find the right solution? If you're looking for a rewarding part-time Office CSR Assistant opportunity with Black Moose Chimney and Stove, LLC in Antrim, NH, this could be the career move you've been waiting for. Join a team where your communication skills, problem-solving abilities, and customer-first mindset make a real difference every day. Apply today! As our Office CSR Assistant, you'll earn a competitive hourly wage. We also offer an excellent benefits package, including: Flexible schedule Paid training Education Company-provided tools Fun work environment Company events Company shooting range YOUR DAY-TO-DAY AS OUR OFFICE CSR ASSISTANT This is a part-time position, with shifts varying as needed but always scheduled within normal business hours. In this role, you'll answer incoming calls, gather important information, and guide customers toward the appointment times that best fit their needs. Often, you'll play detective by asking thoughtful questions and reading between the lines to uncover what a customer is really experiencing, helping them understand their own needs and ensuring they receive the right service.

Requirements

• High school diploma or equivalent
• Strong data entry and computer skills
• Professional appearance, demeanor, and communication skills
• Strong problem-solving skills
• Ability to learn and build effective systems and processes

Nice To Haves

• Previous customer service, office, CSR, POS, or related software experience is preferred, but we are prepared to train the right candidate!

Responsibilities

• Answer incoming calls
• Gather important information
• Guide customers toward appointment times that best fit their needs
• Ask thoughtful questions to uncover what a customer is really experiencing
• Help customers understand their own needs
• Ensure customers receive the right service

Benefits

• Flexible schedule
• Paid training
• Education
• Company-provided tools
• Fun work environment
• Company events
• Company shooting range

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED