Office Coordinator - Part Time

Sun Communities • Columbia Heights, OR

1d

About The Position

Office Coordinators handle routine office work and administrative responsibilities for the community. They also assist with planning and coordinating community events and activities. The role supports residents, prospective residents, and the Community Manager through administrative, financial, records, customer service, and community-event duties.

Requirements

• High school diploma or GED.
• Two years of administrative experience.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Excellent problem-solving skills.
• Intermediate computer proficiency.
• Professional appearance.
• Valid driver's license.

Nice To Haves

• Six months of previous experience using NetSuite.
• Six months of property management office experience.

Responsibilities

• Greet guests, current residents, and prospective residents and establish rapport.
• Forward community comments, suggestions, and complaints to the Community Manager.
• Prepare and distribute resident and community communications, including rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums, and renewals.
• Collect and post resident security deposits, processing fees, rent, inspection fees, application fees, and other miscellaneous fees in Yardi; record payments in the proper accounts and issue receipts.
• Complete and reconcile community reports in accordance with the monthly calendar, including accounting, traffic, and community activity reports.
• Maintain records and files in accordance with the Operations Manual.
• Perform general administrative functions such as answering phones, typing, copying, faxing, and filing.
• Review and code invoices and statements for Community Manager approval.
• Schedule clubhouse rentals and process rental fees.
• Keep office supplies sufficiently stocked and prepare supply orders as needed.
• Make collection calls for site rental payments as directed by the Community Manager and submit bad debt files to collections.
• Process resident move-ins and move-outs in accordance with the Operations Manual.
• Assist with planning and coordinating resident relations events and activities.
• Assist with preparing marketing materials, including brochures and flyers about homes for sale, community events, and other community-related information as directed by the Community Manager.
• Refer sales prospects to the Community Manager and enter prospect information into Yardi in a timely manner.
• Assist prospective residents by checking the status of Sun Homes inventory.
• Review new and pre-owned home listings, show homes to prospective residents, and assist with rental applications at the Community Manager's discretion.
• Forward Sun Homes customer service requests to the Community Manager in a timely manner.
• Complete new move-in incentive requests for non-Sun Homes deals.
• Coordinate with the Main Office Underwriting team to obtain approvals on prospective resident applicants and track approvals and denials.
• Maintain the petty cash fund and record expenditures in the proper accounts.
• Prepare bank deposit slips and deposit funds as required; make daily bank runs as needed.
• Perform other duties as assigned.

Benefits

• 401(k) plan with employer matching contribution.
• Employee Assistance Program.
• Identity Theft Insurance.
• Team Member Perks & Discounts program with discounts on travel, merchandise, mobile phone service, and more.
• Site rent discounts for team members who live in the communities.
• Paid sick leave.
• Various paid holidays, bereavement time, and pay for jury duty.
• Great pay, perks, flexibility, learning and growth opportunities, stretch assignments, and a collaborative and supportive work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED