Office Coordinator - Part Time

Sun Communities • Troutdale, OR

3d

About The Position

Office Coordinators handle routine office work and administrative responsibilities for the community. They also assist with planning and coordinating community events and activities. The role includes customer-facing support for guests and residents, administrative and financial processing, property-management office tasks, and assistance with marketing and prospective residents.

Requirements

• High school diploma or GED.
• Two years of administrative experience.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Excellent problem-solving skills.
• Intermediate computer proficiency.
• Professional appearance.
• Valid driver's license.

Nice To Haves

• Six months of previous experience using NetSuite.
• Six months of property management office experience.

Responsibilities

• Greet guests and current and prospective residents, establish rapport, and refer community comments, suggestions, and complaints to the Community Manager.
• Prepare and distribute resident and community communications, including rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums, and renewals.
• Collect and post resident security deposits, processing fees, rent, inspection, application, and other miscellaneous fees in Yardi; record transactions in the proper accounts and issue receipts.
• Complete and reconcile community reports according to the monthly calendar, including accounting, traffic, and activity reports; maintain records and files according to the Operations Manual.
• Perform general administrative functions, including answering phones, typing, copying, faxing, and filing.
• Review and code invoices and statements for Community Manager approval.
• Schedule clubhouse rentals and process rental fees.
• Maintain office supplies and prepare supply orders as needed.
• Make collection calls for site rental payments as directed by the Community Manager and submit bad debt files to collections.
• Process resident move-ins and move-outs according to the Operations Manual.
• Assist with planning and coordinating resident relations events and activities.
• Assist with preparing marketing materials, including brochures and flyers for homes for sale, community events, and other community-related information as directed by the Community Manager.
• Refer sales prospects to the Community Manager and enter prospect information into Yardi in a timely manner.
• Assist prospective residents by checking Sun Homes inventory status, reviewing new and pre-owned home listings, showing homes, and assisting with rental applications at the Community Manager’s discretion.
• Forward Sun Homes customer service requests to the Community Manager in a timely manner.
• Complete new move-in incentive requests for non-Sun Homes deals.
• Coordinate with the Main Office Underwriting team to obtain prospective resident applicant approvals and track approvals and denials.
• Maintain the petty cash fund and record expenditures in the proper accounts.
• Prepare bank deposit slips and deposit funds; make daily bank runs as needed.
• Perform other duties as assigned.

Benefits

• 401(k) plan with employer matching contribution.
• Employee Assistance Program.
• Identity Theft Insurance.
• Team Member Perks & Discounts program with discounts on travel, merchandise, mobile phone service, and more.
• Site rent discounts for team members who live in Sun Communities.
• Paid sick leave.
• Various paid holidays, bereavement time, and pay for jury duty.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED