Office Coordinator

CBC Mortgage Agency•South Jordan, UT

11d•$17 - $18•Onsite

About The Position

CBC Mortgage Agency (CBCMA) is seeking an Office Coordinator to join their growing team. The Office Coordinator will be responsible for providing prompt, courteous service to customers via phone and in person, greeting, assisting, and providing direction and information to clients, visitors, and guests. The company is recognized as a top workplace in Utah and offers a comfortable environment that encourages networking and team socializing, along with competitive wages and an excellent benefits package. CBCMA is part of Cedar Band Corporation, a federally chartered tribal corporation with diverse business interests. They are committed to providing world-class service and a dynamic work environment based on open communication and honesty.

Requirements

Experience handling multiple phone lines.
Professional attitude and appearance.
Strong customer service skills.
Effective interpersonal skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Experience as a Receptionist, Front Office Representative, or other similarly related role/job.
High school diploma or equivalent required.
Must be authorized to legally work within the United States of America.

Responsibilities

Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
Ensure high-quality customer service.
Ensure a smooth flow of customers calling in and directed to the correct department.
Answer, screen, and forward incoming phone calls; take messages and schedule appointments.
Check-in visitors and log their activity in the building.
Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
Responsible for packages both incoming and outgoing.
Keep the reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms, and brochures).
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Performs other duties as assigned by management.
Ensures breakroom is stocked with snacks, drinks and essentials
Help with holiday events and office activities, including scheduling monthly birthday lunches