Office Coordinator - Nursing Department

Eastern Mennonite University • Harrisonburg, VA

74d • Onsite

About The Position

The Nursing Department Office Coordinator leads administrative operations for the Nursing Department and serves as the central liaison for leadership, faculty, students, and the campus community. This role provides direct support to the Department Chair and Program Directors (Undergraduate Prelicensure, MSN, and DNP), manages daily office workflows, and supervises department staff and work-study students in a fast-paced, collaborative environment.

Requirements

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organization skills and attention to detail
• Excellent time management skills with proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Comfortable working both independently and in a team environment
• Ability to have a neat and professional appearance
• Ability to use a PC and software such as Windows, Microsoft Office (specifically Word and Excel) and Google Workspace (Gmail and Google Drive)
• Web editing experience
• Ability to maintain confidentiality
• Ability to operate commonly used office equipment such as a copy machine, phone, etc.
• Ability to function well in a high-paced and at times stressful environment
• Associate’s degree, and a minimum of 3 years of office management experience, or an equivalent combination of experience, education, and training.

Nice To Haves

• Experience with Jenzabar J1 preferred
• Bachelor’s degree preferred.
• HigherEd experience is preferred.

Responsibilities

• Coordinate daily office routines and provide direct administrative support to the Department Chair and Program Directors.
• Maintain student and faculty handbooks, ensuring approved policy updates are documented and coordinating policy orientations for new students.
• Assist with departmental web updates, organize files, record faculty meeting minutes, and assist with work-study student scheduling and oversight.
• Process undergraduate and graduate application workflows in Salesforce, calculate GPAs, assemble review packets, and support the Admissions Committee.
• Track student progression, monitor GPA eligibility, process registrations for ASD BSN and graduate students, and submit completion records to the Registrar.
• Serve as Testing Coordinator for undergraduate standardized exams, arranging accommodations and makeup schedules with the Academic Success Center.
• Handle event logistics for student orientations, graduation events, and DNP residencies (requires occasional travel and off-hours availability).
• Maintain tracking systems for student and faculty clinical compliance, liaising with Health Services and clinical coordinators.
• Process, track, and route annual clinical agency contracts in coordination with leadership and the VP of Finance prior to each fall semester.
• Maintain comprehensive student, transcript, and faculty licensure records in compliance with Virginia Board of Nursing (VBON) regulations.
• Gather and organize outcome data, evaluation summaries, and statistical records to support CCNE and VBON accreditation reporting.
• Track program budgets, monitor ledger expenditures, process course fee entries, and submit student charges to the Business Office.
• Serve as the primary operational point of contact for Graduate Recruitment, Admissions, Registrar, Marketing, and Financial Services.
• Recruits, interviews, hires, trains and oversees office staff and work study students when applicable

Benefits

• robust medical, dental, and vision insurance with an employer-supported Health Savings Account (HSA)
• employer-paid life, short-term, and long-term disability plans
• 403(b) retirement plan featuring a generous employer match
• paid time off and vacation time
• paid holidays
• a confidential Employee Assistance Program
• a generous tuition remission benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree