Office Coordinator

SRS DistributionSimi Valley, CA
Onsite

About The Position

This role provides administrative support to the branch operations. Streamlining procedures and managing daily office operations to boost efficiency. The position ensures smooth collaboration between sales, the warehouse and drivers while maintaining high standards in invoicing, cash handling, and customer service.

Requirements

  • Industry Experience with a background in building products or construction is a plus.
  • Strong customer service and communication skills
  • Independent, multitasker, and team-oriented
  • Highly organized with strong problem-solving abilities
  • Detail-focused with accurate data and document handling
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Familiar with accounting software (preferably Agility)
  • Experienced with phone systems and office equipment
  • Able to lift and handle office supplies
  • Adaptable, discreet with confidential info
  • Deadline-driven with a strong sense of urgency
  • High school diploma or equivalent.
  • At least two years of experience in an administrative or similar position.

Nice To Haves

  • Skilled in ERP systems (especially Agility), Microsoft Office (Excel, Word, Outlook), and financial reporting.
  • Strong background in bookkeeping, customer service, and cross-functional communication.
  • Experienced in fleet and logistics coordination, inventory control, and process improvement.
  • Known for problem-solving, multitasking, and maintaining accuracy under pressure.
  • Degree in Business Administration or relevant field.
  • Certifications like CAP (Certified Administrative Professional) or MOS (Microsoft Office Specialist) can be advantageous.

Responsibilities

  • Ensure smooth daily office operations by managing supplies, equipment, and reception duties to maintain an organized and efficient environment.
  • Oversee phone systems by coordinating with corporate and assisting customers to enhance service quality.
  • Handle invoicing and cash deposits accurately by reconciling shipping documents, scanning records, and ensuring timely financial reporting.
  • Manage accounts receivable through payment processing, ServiceNow requests, and branch coordination to maintain accurate financial records.
  • Support compliance and customer satisfaction by securing insurance certificates, resolving inquiries, and conducting accounting research.
  • Streamline purchasing by reviewing receiving reports, managing shipment labels, and aligning purchasing with inventory records.
  • Coordinate fleet operations by tracking I-Pass logs, scheduling maintenance, and maintaining compliance documentation.
  • Serve as the first point of contact for customer account inquiries, ensuring timely resolutions and supporting collaboration across sales, operations, and warehousing.

Benefits

  • Competitive weekly/bi-weekly pay
  • Discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
  • Medical/dental/vision
  • Flexible spending accounts
  • Company-paid life and short-term disability
  • Optional long-term disability
  • Additional life insurance
  • Overtime based on business needs
  • Performance-based bonus programs
  • Commissions
  • Car allowance or automobile and fuel program
  • Reimbursement for travel expenses
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