Office Coordinator - Baxter County Home Health

Baxter Health•Mountain Home, AR

11d

About The Position

The Office Coordinator provides organizational, receptionist, and clerical support to the home health care team. The role includes monitoring and ordering supplies, sending CMS-specified documents to physicians, patient representatives, health care facilities, and patients as required, and ensuring clinical documentation is entered into the EMR. The coordinator communicates effectively with patients, visitors, and facility staff through a variety of modalities and supports communication across the continuum of care. The Office Coordinator serves as a resource to the health care team and is familiar with multiple BRMC resources. The role supports the patient care delivery model by anticipating and responding to team requests and patient needs. The coordinator uses good judgment, problem-solving and interpersonal skills, assumes responsibility for self-development, and participates in continuous improvement activities. Driving is required, including home visits.

Requirements

High school diploma or equivalent.
Basic knowledge of computer systems and strong keyboarding skills.
Ability to read, write, and communicate effectively.
Basic computer knowledge.
Valid and clean driver's license, reliable transportation, and agency-required liability insurance to complete home visits.
Active personal automobile liability insurance coverage of $100,000 per person and $300,000 per accident for bodily injury.
Complete lift training within six months.
Ability to communicate effectively orally and in writing, solve problems, and make decisions.
Ability to stand and walk, bend, squat, and twist, and occasionally lift 50 pounds of equipment using proper body mechanics.
Ability to spend eight or more hours in front of a computer, monitor, or similar screen using a keyboard and/or mouse.
Ability to handle critical and highly stressful situations efficiently and composedly.
Keen hearing and visual acuity to respond to situations involving equipment.

Nice To Haves

One year of healthcare experience.
Basic Life Support (BLS) certification.

Responsibilities

Provide organizational, receptionist, and clerical support to the home health care team.
Monitor and order supplies.
Send CMS-specified documents to physicians, patient representatives, health care facilities, and patients as required.
Ensure clinical documentation is entered into the EMR.
Communicate with patients, visitors, and facility staff through a variety of modalities.
Support communication across the continuum of care.
Serve as a resource to members of the health care team and be familiar with BRMC resources.
Anticipate and respond to team requests and patient needs.
Participate in self-development and continuous improvement activities.
Drive and complete home visits as required.