Office Coordinator (Stamford, Connecticut)

Charlie Health • Stamford, CT

18d • $18 - $22 • Onsite

About The Position

The Office Coordinator manages day-to-day operations at Charlie Health’s Stamford, Connecticut office and supports the administrative processes that facilitate care delivery. Responsibilities include processing payor and license applications, submitting claims, entering and reconciling data across systems, and maintaining patient records. The position partners with the Compliance team to ensure the office is operationally equipped to support on-site behavioral health services.

This fully in-office role also provides administrative support to admissions, clinical, and other teams; assists with scheduling, correspondence, attendance tracking, and workflow or technology questions; supports IT issues and device management; and leads organizational projects, team meetings, and events. The coordinator helps create a welcoming office environment and supports leadership with special projects. The schedule is Monday through Friday, 9:00 AM to 5:00 PM, at the Stamford office.

Requirements

• At least 2 years of experience in office coordination, administrative support, or a related role.
• Familiarity with administrative paperwork processes such as payor credentialing, license applications, claims submissions, and data entry; training will be provided for organization-specific systems.
• Comfort working alongside compliance or clinical operations teams in a regulated environment.
• Strong organizational skills and meticulous attention to detail.
• Strong interpersonal and communication skills and a collaborative style.
• Self-starter who is action-oriented and able to manage multiple tasks with shifting priorities.
• Authorized to work in the United States.
• Native or bilingual English proficiency.
• Available to work fully in-office Monday through Friday, 9:00 AM to 5:00 PM, in Stamford, Connecticut, and located within a reasonable commuting distance.

Nice To Haves

• Experience in a healthcare or behavioral health organization.

Responsibilities

• Manage day-to-day office operations and maintain a well-organized, welcoming environment for staff and visitors.
• Process administrative paperwork supporting care delivery, including payor and license applications, claims submissions, data entry, and reconciliation across systems.
• Partner with the Compliance team to maintain the operational infrastructure required for on-site behavioral health services.
• Lead organizational projects within People Operations and across functions.
• Assist the IT team with issues as needed and support device storage and management.
• Plan events and team meetings to support Charlie Health’s culture.
• Provide reliable information and support to office team members and visitors.
• Support leadership with special projects.
• Review and transfer patient data accurately between Salesforce and medical records systems, following established protocols and standards.
• Maintain complete, current, and organized patient charts and records according to internal guidelines and regulatory requirements.
• Enter and update patient information in databases and electronic health record systems, monitor data integrity, and promptly address discrepancies or errors.
• Provide administrative support to admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence.
• Perform attendance-related tasks, scheduling, and other administrative work; respond to team inquiries about workflows and technology.
• Follow compliance requirements, including HIPAA, and established procedures for handling, storing, and disposing of data.
• Collaborate with admissions, clinical, and administrative staff to support communication, coordination of care, and administrative activities.
• Participate in training and professional development related to care administration, data management, and compliance.

Benefits

• Comprehensive benefits for full-time, exempt employees.
• Stock options and other Charlie Health-sponsored benefits may be included depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed