Office Coordinator 3 - Palm Desert, CA

Simplot•Palm Desert, CA
•Onsite

About The Position

The Office Coordinator 3 is a fast-paced, customer-facing role in a shop-style environment at the T&H Retail location in Palm Desert, California. The position involves a high volume of inbound phone calls and email, frequent cash-register transactions, and daily walk-in customers. The coordinator takes orders, creates delivery tickets for warehouse processing, and processes accounts payable and accounts receivable. The role requires effective multitasking, adaptability to frequent changes, and the ability to work under pressure while maintaining attention to detail and communicating professionally with customers and colleagues. A high school diploma or GED is typical; a combination of education, training, and/or experience may also be considered. The role requires at least three years of related experience and/or training, prior office-setting experience, computer and standard office technology proficiency, and strong organizational and communication skills. A valid driver's license is required, and the employee must be willing and able to travel as required. Relocation is not available. Travel is less than 10%.

Requirements

  • High school diploma or GED; a combination of education, training, and/or experience will be considered.
  • At least 3 years of related experience and/or training.
  • Proficiency with computer systems and standard office technology.
  • Strong organizational abilities and effective written and verbal communication skills.
  • Ability to multitask efficiently while maintaining exceptional attention to detail.
  • Prior experience in an office setting.
  • Excellent oral, written, and interpersonal communication skills.
  • Valid driver's license.
  • Willingness and ability to travel as required.
  • Detail-oriented and able to work in a fast-paced environment.
  • Exceptional interpersonal skills.
  • Basic mathematical skills, including adding, subtracting, multiplying, and dividing whole numbers, common fractions, and decimals, and computing ratios and percentages.

Nice To Haves

  • Background in turf and horticulture.
  • Bilingual in English and Spanish.
  • Prior experience using a multi-line phone system.
  • Prior experience handling cash and operating a register.

Responsibilities

  • Manage a high volume of customer phone calls.
  • Assist walk-in customers in a busy shop setting.
  • Operate the cash register and handle cash accurately.
  • Multitask efficiently in a fast-changing environment.
  • Communicate confidently and professionally with customers.
  • Work collaboratively with people with a variety of personalities.
  • Take orders and create delivery tickets for warehouse processing.
  • Process accounts payable and accounts receivable.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid Family Building Leave.
  • Generous paid time off; eligible employees may accrue up to 160 hours in year one.
  • 10 paid holidays.
  • Relocation assistance program, where applicable.
  • Education assistance.
  • Annual incentive plan eligibility.
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