Office Clerk

Temco Logistics • Portland, OR

2d • $20 - $23 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused employee to provide customer service and support office operations. The position is described as the first point of contact for customers, answering questions, resolving issues, and supporting customer satisfaction. It also includes administrative tasks such as monitoring office supplies and preparing reports, presentations, and proposals.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving ability and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in MS Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems preferred.
• Knowledge of Temco Logistics’ delivery and installation services or a related logistics environment.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide customers with accurate information about orders, delivery status, and products.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers about their delivery and installation services.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit timely reports, presentations, and proposals as assigned.
• Collaborate with colleagues and other departments to support smooth operations and customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED