Office Clerk - Medford

Temco Logistics • Medford, OR

3d • $20 - $20 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused employee for an office role in Medford. The posting describes the position as a Customer Service Representative role and emphasizes providing excellent customer service while supporting office operations. The employee will handle customer inquiries about orders, delivery status, and products; follow up on delivery and installation services; monitor delivery schedules; and resolve or escalate customer issues. The role also includes maintaining office supply inventory, preparing reports and other materials, and collaborating with colleagues and departments to support smooth operations.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in MS Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems are preferred.
• Knowledge of Temco Logistics’ delivery and installation services or a related logistics environment.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide customers with accurate information about orders, delivery status, and product details.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers to ensure they are satisfied with delivery and installation services.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit reports, presentations, and proposals as assigned.
• Collaborate with colleagues and other departments to maintain smooth operations and customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED