Office Automation Assistant

Air Mobility Command • Fairchild AFB, WA

4d

About The Position

The Office Automation Assistant uses multiple office automation software programs with varied functions to produce a wide range of documents and provide clerical support. The position prepares recurring and nonrecurring correspondence, reports, and other documents, and composes routine, nontechnical correspondence such as office procedure instructions, requests for information, and acknowledgment or notification letters.

The employee reviews and processes incoming and outgoing correspondence, materials, publications, regulations, and directives. They screen incoming mail and electronic messages, determine what should be brought to a supervisor’s attention, referred to staff, rerouted, or handled personally, and receive telephone calls and greet visitors before directing them to the appropriate staff or office. The role also establishes and maintains office records and uses automated and nonautomated systems to perform clerical duties.

Applicants must meet the stated specialized experience requirement, qualify through education, or qualify through a combination of experience and education. The position requires U.S. citizenship, a minimum typing speed of 40 words per minute, and satisfactory completion of a physical with current immunizations. Because the position involves regular contact with children, selected applicants will undergo FBI fingerprinting and a State Criminal History Repository check. A background investigation is also required. Depending on the appointment type, the employee must serve a one-year probationary period or a two-year trial period.

Requirements

• U.S. citizenship is required.
• At least one year of specialized experience at the next lower grade, GS-04, or equivalent; alternatively, four years of education above high school in an accredited business, secretarial, or technical school, junior college, college, or university; or a qualifying combination of education and experience.
• Ability to type at least 40 words per minute; a qualified typist is required.
• Knowledge of office automation software, tools, and techniques used to support office operations and produce documents such as letters, reports, spreadsheets, databases, and graphs.
• Knowledge of grammar, spelling, punctuation, capitalization, and formatting for preparing and editing correspondence and reports.
• Knowledge of clerical formats, rules, procedures, and operations, including preparing and reviewing routine correspondence and reports, screening calls and visitors, maintaining records, processing mail, and arranging materials.
• Ability to locate, assemble, and compose information for routine reports, inquiries, and nontechnical correspondence.
• Ability to communicate effectively orally and in writing, with tact and courtesy.
• Must satisfactorily complete a physical and remain current on required immunizations.
• Must be able and willing to undergo a background investigation; selected applicants will also receive FBI fingerprinting and a State Criminal History Repository check due to regular contact with children.
• Male applicants must be registered for Selective Service.
• Must serve a one-year probationary period or a two-year trial period, depending on appointment type.
• If using education to qualify, submit transcripts; foreign education must be shown to be equivalent to U.S. education.

Responsibilities

• Use multiple office automation software programs and functions to produce documents in varying formats.
• Prepare recurring and nonrecurring correspondence, reports, and other documents.
• Compose routine nontechnical correspondence, including office procedure instructions, information requests, and acknowledgment or notification letters.
• Review and process incoming and outgoing correspondence, materials, publications, regulations, and directives.
• Screen incoming mail and electronic messages and determine whether to alert the supervisor, refer or reroute items, or handle them personally.
• Receive telephone calls and greet visitors; determine the nature of their inquiries and refer them to appropriate staff or offices.
• Establish, update, and maintain office records.
• Use automated and nonautomated systems to perform clerical duties.

Benefits

• A federal employee benefits package is available, with benefits for employees and their families; eligibility depends on position type.
• Leave accrual may be authorized upon request.
• Advance in hire may be authorized when supported by demonstrable proof on the resume.
• Authorized permanent change of station (PCS) expenses may be paid in accordance with applicable regulations.
• Disabled veteran leave may be available to qualifying federal employees.
• Eligible employees occupying direct childcare positions may receive childcare discounts under the stated policy; certain other assigned CYP and FCC personnel may also be eligible for discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED