Office Automation Assistant

Military Treatment Facilities under DHA•Lackland AFB, TX
•Onsite

About The Position

This position is located at the 59th Medical Wing, Joint Base San Antonio–Wilford Hall Ambulatory Surgical Center, Lackland Air Force Base, Texas. It is a Direct Hire Solicitation. The Office Automation Assistant uses multiple office automation software functions to create and manage documents, including forms, memos, letters, and lengthy reports. The role assists with report formatting and identifying or resolving problems in existing methods and procedures. It also supports office members by developing training aids and providing hands-on instruction, creating simple macros and explaining their use, troubleshooting basic system or software issues, and electronically sending and receiving documents and messages through networked computers or workstations. Appointment may be subject to a suitability or fitness determination based on a completed background investigation. A Personnel Security Investigation is required. Selectees must consent to seasonal influenza vaccination or provide a recognized exemption, and must complete immunization screening. Hepatitis B immunization is required for positions involving direct patient contact; other immunization proof may be required depending on the position. The employee must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association; advanced certification does not replace BLS. Applicants must be U.S. citizens and meet the stated experience and/or education qualifications. A qualified typist is required, with a typing speed of 40 words per minute on a five-minute sample with three or fewer errors. A one-year probationary period applies. Direct deposit of pay is required. Recruitment or relocation incentives may be authorized for highly qualified candidates; PCS costs are not authorized.

Requirements

  • U.S. citizenship.
  • One year of specialized experience utilizing office automation to generate reports, receiving telephone calls or greeting visitors, and preparing correspondence such as letters, emails, and memorandums; OR four years of education above high school at an accredited business, secretarial, or technical school, junior college, college, or university; OR a qualifying combination of education and experience totaling at least 100% of the requirements.
  • Ability to type 40 words per minute on a five-minute sample with three or fewer errors.
  • Obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association.
  • Complete required immunization screening and meet applicable vaccination requirements, including seasonal influenza vaccination or a recognized exemption; Hepatitis B immunization is required for positions with direct patient contact.
  • Complete a Personnel Security Investigation; appointment may be subject to a suitability or fitness determination.
  • Provide proof of U.S. citizenship.
  • Complete the required one-year probationary period.

Nice To Haves

  • Recruitment or relocation incentives may be authorized for highly qualified candidates.

Responsibilities

  • Use multiple office automation software functions to produce documents in a range of formats.
  • Use word-processing software to create, copy, edit, store, retrieve, and print forms, memos, letters, and lengthy reports.
  • Assist in developing report appearance and format and in identifying and resolving problems with existing methods or procedures.
  • Help develop training aids and provide hands-on training to office members.
  • Create elementary macros to simplify and expedite assignments and instruct others in their use.
  • Perform simple troubleshooting of system or software problems encountered by coworkers.
  • Transmit and receive documents and messages electronically using networked or linked computers or workstations.
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