Office Associate (MyCare)

Central Ohio Area Agency On Aging • Columbus, OH

2d • Onsite

About The Position

The Office Associate provides administrative and clerical support to the agency to help ensure efficient day-to-day operations and quality service delivery to older adults and community partners. The role supports staff with routine office functions, documentation, and reporting, while helping maintain a welcoming and professional environment for community members.

The position works in a traditional office environment during standard business hours. COAAA provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.

Requirements

• High school diploma or equivalent.
• Previous administrative, office, or clerical experience.
• Strong organizational and time-management skills, with attention to detail.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, and comfort with database systems.
• Excellent communication and interpersonal skills, including the ability to work professionally and respectfully with older adults, caregivers, and community partners.
• Ability to manage multiple priorities and adapt to changing needs.
• Commitment to supporting older adults and enhancing quality of life.

Responsibilities

• Provide administrative support, including typing, filing, scanning, and maintaining paper and electronic records.
• Assist with preparing reports, correspondence, and other documents.
• Enter and update information in agency databases while ensuring accuracy and confidentiality of client information.
• Monitor and order office supplies and coordinate with vendors for equipment and service needs.
• Schedule appointments, coordinate meeting logistics, and assist with staff calendars.
• Process incoming and outgoing mail, including distributing program materials.
• Assist staff with special projects, audits, and program initiatives as assigned.
• Follow agency policies, confidentiality requirements, and applicable regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED