Office Associate (MyCare)

CENTRAL OHIO AREA AGENCY ON AGING•Columbus, OH
•$22 - $0•Onsite

About The Position

The Office Associate provides administrative and clerical support to the agency to help ensure efficient day-to-day operations and quality service delivery to older adults and community partners. The position supports staff with routine office functions, assists with documentation and reporting, and helps maintain a welcoming, professional environment for community members. The role is based at COAAA HQ in Columbus, Ohio, in a traditional office environment with standard business hours. COAAA is committed to equal employment opportunities and provides reasonable accommodations to qualified individuals with disabilities to enable them to perform essential job functions.

Requirements

  • High school diploma or equivalent.
  • Previous administrative, office, or clerical experience.
  • Strong organizational and time-management skills, with attention to detail.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, and comfort with database systems.
  • Excellent communication and interpersonal skills, including the ability to work professionally and respectfully with older adults, caregivers, and community partners.
  • Ability to manage multiple priorities and adapt to changing needs.
  • Commitment to supporting older adults and enhancing quality of life.

Responsibilities

  • Provide administrative support, including typing, filing, scanning, and maintaining paper and electronic records.
  • Assist with preparing reports, correspondence, and other documents.
  • Enter and update data in agency databases, maintaining accuracy and confidentiality of client information.
  • Monitor and order office supplies and coordinate with vendors for equipment and service needs.
  • Schedule appointments, coordinate meeting logistics, and assist with staff calendars.
  • Process incoming and outgoing mail, including distributing program materials.
  • Assist staff with special projects, audits, and program initiatives as assigned.
  • Comply with agency policies, confidentiality requirements, and applicable regulations.
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