Background Check Associate

State of Illinois•Chicago, IN
•Hybrid

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and results-oriented Office Associate (Background Check Associate). The position performs data entry for background checks in appropriate Departmental systems, prepares and maintains specialized reports related to application and recommendation materials processed through Central Office, and serves as a liaison to requesting parties and as the Central Office of Licensing contact for facility driver check issues. The employee also receives, sorts, reviews, and distributes incoming mail and performs other related duties as assigned. The position is based at 1911 S Indiana Ave, Chicago, Illinois, and has an anticipated hybrid schedule of 1 to 5 days per week in the office depending on operational needs. Work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. This is a union position subject to the applicable collective bargaining agreement.

Requirements

  • Knowledge, skill, and mental development equivalent to completion of high school.
  • Two years of office experience.
  • Ability to keyboard accurately at 45 words per minute.
  • Completion of a background check and self-disclosure of criminal history.

Responsibilities

  • Perform data entry for CANTS, Sex Offender Registry System (SORS), National Sex Offender Registry System (NSORS), Out-of-State CANTS, Interstate Criminal History, Illinois State Police, Federal Bureau of Investigation, and/or facility driver eligibility status into the appropriate Departmental system.
  • Prepare, keyboard, and maintain complex, highly specialized Background Check Unit reports and other reports related to application and recommendation materials processed through Central Office.
  • Serve as liaison to requesting parties regarding information on Authorization for Background Check.
  • Serve as the Central Office of Licensing contact for all issues concerning facility driver checks.
  • Receive, sort, review, and distribute incoming mail.
  • Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

  • Pension program
  • Competitive group insurance benefits, including health, life, dental, and vision insurance
  • Three paid personal business days annually
  • Twelve paid sick days annually, with unused sick days carrying over from year to year
  • 10–25 days of paid vacation annually; 10 days in the first year of employment
  • Thirteen paid holidays annually, and 14 in even-numbered years
  • Flexible work schedules when available and dependent upon the position
  • 12 weeks of paid parental leave
  • Deferred Compensation Program, a supplemental retirement plan
  • Optional pre-tax programs, including Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP)
  • Eligibility for the Federal Public Service Loan Forgiveness Program
  • Eligibility for GI Bill training/apprenticeship benefits for qualifying veterans
  • Commuter Savings Program for Chicago employees
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