Background Check Administrator

RIVA Solutions, Inc.•San Antonio, TX

1d•$23 - $24

About The Position

The Background Check Administrator supports the U.S. Army Installation Management Command (IMCOM) child services mission by coordinating and tracking background checks and investigation requests to ensure timely and accurate processing. The role processes, coordinates, submits, and tracks requests; maintains suitability results; and assists managers and applicants throughout the background check process.

Requirements

Active DoD Secret security clearance or higher.
High school diploma or equivalent.
Proficiency with Microsoft Office and Power BI.
Exceptional organizational abilities, strong attention to detail, and the ability to track multiple requests, prioritize tasks, and meet deadlines.
Strong verbal and written communication skills.
Ability to work effectively both independently and as part of a collaborative team.
Strong customer service skills and the ability to guide applicants and managers through administrative processes.
Commitment to accurate documentation and data entry.

Responsibilities

Initiate, coordinate, submit, and track background checks and investigation requests; maintain accurate records and provide status updates.
Review documentation for completeness and accuracy, identify missing information, and coordinate corrections.
Assist managers and applicants with required documentation and processing steps through clear written and verbal communication.
Monitor pending requests, follow up on outstanding items, and communicate processing issues to appropriate stakeholders.
Compile and maintain interim and final suitability results provided by the government.
Use Power BI to develop and maintain reports and dashboards for tracking, status reporting, and workload visibility.
Prepare correspondence, memoranda, procedures, forms, reports, spreadsheets, and presentations using Microsoft Office and other automated systems.
Review documents for accuracy, grammar, spelling, and applicable formatting before distribution.
Organize and prioritize multiple assignments, working independently and collaboratively to meet deadlines.
Handle sensitive personal information in accordance with applicable privacy, security, and records-management requirements.
Provide additional administrative support as needed.