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About The Position
Coastal Orthopedics is hiring a part-time Front Desk Specialist to support its patient-centered orthopedic practice. The role is a first point of contact for patients and contributes to a welcoming patient experience and efficient clinical operations. The position is scheduled for 2–3 days per week and involves verifying patient information, supporting collections, explaining financial responsibilities, and coordinating with related teams. The organization describes its culture as professional and supportive, with opportunities for training, skill-building, and career growth. The practice offers a modern environment equipped with advanced technology and emphasizes work-life balance and patient care.
Requirements
- High school diploma or equivalent.
- Strong communication skills.
- Attention to detail.
- Commitment to excellent service.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Serve as the first point of contact and provide a professional, welcoming experience for every patient.
- Accurately verify and update demographic and insurance information.
- Support medical collections and follow up on outstanding accounts.
- Clearly communicate patients’ financial responsibilities, including co-pays, deductibles, and balances.
- Collaborate with Billing, Insurance, and Financial Counseling teams to maintain smooth, efficient processes.
Benefits
- Ongoing training and skill-building, with career growth opportunities.
- Structured schedule.
- Comprehensive benefits.
- Workplace that prioritizes employee well-being and long-term success.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
