Office Associate

City of Shreveport • King's Highway, LA

21h

About The Position

This entry-level clerical position serves as an office receptionist. The Office Associate prepares memos, letters, reports, and other materials in established formats; files and retrieves manual and electronic documents; and may operate common office machines. The role may support administrative functions and compile or post information for payroll, purchasing, budget, accounting, and payment documentation. It may also involve answering service requests, responding to questions, directing customers, helping train new employees in office routines, and providing limited guidance when a supervisor is absent.

The position is sedentary to light work, with extensive typing and computer and office-equipment use. Work takes place in a moderately quiet environment, generally under safe and comfortable conditions, though repetitive keyboard use, interactions with irate individuals, and occasional environmental conditions may cause discomfort or pose limited risk of injury. Limited or minimal travel may be required for training and updates. Career progression may be to any higher class or level for which the employee is eligible and qualified.

Requirements

• High school diploma or GED equivalent from an accredited institution.
• One year of direct experience in clerical or administrative support work involving similar tasks and processes.
• Knowledge of word processing and spreadsheets.
• Ability to perform extensive typing and use a computer, printer, and other office equipment.
• Ability to perform the listed duties with or without accommodations.

Responsibilities

• Type or generate memos, letters, reports, and other information or data in established formats using a PC or terminal keyboard.
• File and retrieve documents, manually and electronically.
• Use common office machines, such as a typewriter, copier, tape recorder, fax machine, or calculator, as needed.
• Provide support for other administrative functions and may compile and post information for payroll, purchasing, budget, accounting, and payment-document processes.
• May serve as a telephone or office receptionist; interact directly with customers, respond to service requests and questions, and provide directions.
• May assist with training new employees in office procedures and routines and provide limited guidance in the supervisor’s absence.
• Travel limited or minimal distances for training and updates as required for job duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED