Office Assistant - Food Services

CW RESOURCES, INC.•Bridgeport, CT
•Onsite

About The Position

RW Solutions, part of CW Group, is hiring a Food Services Office Assistant in Bridgeport, Connecticut. This full-time role supports meal services and daily office operations, including meal orders, delivery tracking, customer inquiries, financial documentation, reporting, inventory, and system updates. The position primarily works in an office setting, with occasional work in senior cafés and meal delivery locations. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional extended hours potentially needed to meet deadlines, support meal distribution, or address urgent scheduling changes. Pay is $18.00 per hour. The role involves administrative and clerical duties as well as coordination with seniors, families, social workers, café managers, staff, and management. The assistant may occasionally help with café operations or deliver meals. The work environment is climate-controlled and well-lit, with moderate noise that can increase during busy meal service periods. Physical activities include desk work, standing, walking, bending, reaching, handling supplies and meal trays, and occasionally lifting up to 25 pounds. The position may require travel between offices, cafés, and meal delivery sites and occasional driving to deliver meals.

Requirements

  • At least 1 year of experience in an administrative or clerical role supporting daily office operations.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Strong organizational skills and experience with data entry, document management, and record keeping.
  • Ability to handle sensitive or confidential information discreetly.
  • Excellent verbal and written communication skills and the ability to interact professionally with seniors, families, and team members.
  • Ability to manage multiple responsibilities in a fast-paced environment while maintaining efficiency and accuracy.
  • Willingness to assist with café operations and contribute to overall department success.
  • Ability to occasionally lift up to 25 pounds and perform standing, walking, bending, and reaching.
  • Ability to safely drive for occasional meal deliveries and navigate different road conditions.

Responsibilities

  • Provide administrative support, including filing, data entry, and document management.
  • Manage meal orders and track deliveries, ensuring accuracy for congregate café sites and Kosher meals.
  • Assist seniors, families, and social workers with meal requests and service inquiries.
  • Communicate schedule changes, weather-related closures, and meal updates to consumers, staff, and management.
  • Maintain financial documentation, including deposits and invoicing for Kosher meals.
  • Collaborate with Café Managers on meal ordering and staff coverage.
  • Occasionally assist with café operations or meal deliveries as needed.
  • Support reporting, inventory tracking, and system updates.
  • Occasionally drive to deliver meals, operating vehicles safely and adhering to schedules.

Benefits

  • Medical, dental, and vision insurance.
  • Telemedicine.
  • Retirement plan and match options.
  • Disability plans.
  • Accidental death and dismemberment and group term life insurance.
  • Paid holidays, vacation, and sick time.
  • Voluntary hospital indemnity, accident, critical illness, and life insurance benefits.
  • Employee Wellness Coordinator and wellness program.
  • Opportunities for advancement.
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