Office Assistant-LH Orthopedics Odenton

Luminis Health • Bowie, MD

3d • $18 - $26

About The Position

The Office Assistant works in an ambulatory setting and performs a variety of duties, including greeting, registering, scheduling, and checking out patients using a computerized practice management system. The role also involves maintaining and safeguarding patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides excellent customer service in interactions with patients, both in person and by telephone, and works cooperatively and in a results-oriented manner with practice staff and physicians.

Requirements

• High school diploma or GED required.
• If serving as a bilingual or multilingual interpreter, certification in Medical Interpretation is required to perform qualified interpreter duties.

Nice To Haves

• Documentation of graduation from an accredited training program.
• One year of clerical or billing experience in a medical office setting.
• Customer service experience.

Responsibilities

• Greet and accurately register patients in the practice management system.
• Communicate with insurance companies and other medical offices to obtain referrals and verify coverage.
• Perform scanning and abstracting duties.
• Obtain patient records from other offices and hospitals as needed.
• Answer and screen office calls, schedule patient appointments, take messages, and redirect calls as appropriate.
• Perform daily business operations.
• Maintain and safeguard patient medical records and support smooth patient flow.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance.
• Employee referral bonus program.
• Paid holidays, disability insurance, and life/AD&D insurance for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED