Office Assistant

NovaCare Rehabilitation•Columbia, MD

18d•$16 - $19•Onsite

About The Position

NovaCare Rehabilitation is seeking an Office Assistant to maintain the overall appearance of its center and support front desk staff with administrative tasks. The position is based at 6300 Woodside Ct Suite E, Columbia, MD 21046, and requires travel to different clinics within a 30-mile radius. The schedule is Monday through Friday, with mornings starting at 7 a.m. and four evenings per week until 7 p.m. Compensation is $16.00–$19.00 per hour, depending on experience. This is a per-diem position. The Office Assistant supports a positive patient experience by handling appointment and records-related tasks, welcoming patients and visitors, and helping keep the clinic clean, orderly, and supplied. The role also includes maintaining compliance with healthcare regulations and company policies.

Requirements

High school diploma or GED.
One year of scheduling experience.

Nice To Haves

Experience working in a healthcare office setting.
Customer service skills.
One year of medical office experience.

Responsibilities

Answer and direct telephone calls and schedule and coordinate patient appointments.
Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
Prepare patient intake forms before appointments to support timely service.
Meet and greet patients, family members, and visitors; answer questions and offer assistance as needed.
Help clinic staff maintain the general cleanliness of the center and ensure patient care materials are readily available and orderly.
Ensure compliance with healthcare regulations and company policies.
Assist the Patient Service Specialist with faxing and filing as needed.
Maintain inventory and stock new inventory.
Keep linens and restroom products fully stocked.
Maintain disinfectant spray bottles for the gym for patients and members.